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Description
Location: Remote/Virtual
MAKE A DIFFERENCE AT OCHIN
OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.
OCHIN provides leading-edge technology, data analytics, research, and support services to more than 500 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 500 diverse professionals, working remotely across 40+ states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.
Position Overview
The Business Analysts on the Preferred Technology Partner Implementation Team supports the mission of OCHIN by ensuring the efficient and successful delivery of integrated products and services from OCHIN’s preferred technology partners to our member organizations. The primary role of the Business Analysts is to project manage and deliver the contracted product(s) to the member on time and within the scoped hours. They will be a subject matter expert in the system(s) supported and know the details of a feature and workflow comprehensively. They will juggle competing priorities and navigate through the technical and/or business constraints around an implementation or project.
The Business Analyst will ensure that all issues and risks are properly escalated and mitigated.
Essential Duties
- Participate in integration pilot meetings for potential new technology partners (as needed / appropriate) to gain background knowledge on products
- Collaborate with the Innovation & Improvement Project Manager (PM), Business Development team, Product Owner(s), Finance, Marketing, and Vendor(s) to understand the vision and business value for a project or business area
- Participate in a warm handoff of new products with the Innovation & Improvement Project Manager, Product Owner, and Manager, Preferred Technology Partner Implementation Team
- Partner with the Business Development team through the contracting process as appropriate
- Project manage the implementation of the preferred technology partner’s products & services for installing and existing members
- Track progress of implementation and ensure all milestones and timelines are met, quickly identifying and escalating any risks to meeting these milestones and timelines
- Work with Product Owner(s) to resolve any technical issues involved with new implementations
- Escalate implementation issues as needed to the Installation Project Manager, Account Manager, Supervisor, Preferred Technology Partner Implementation Team, and/or VP, Innovation & Improvement including when projects become out of scope, off-track, or delayed
- Where needed, work with OCHIN’s Procurement Team and member to select and order necessary equipment / software for vendor product
- Provide weekly reports to the Manager, Preferred Technology Partner Implementation Team on status of implementations currently in flight and issues / trends involved with new implementations
- Participate in process improvement efforts
- Serve as a point of contact for OCHIN’s Preferred Technology Partners and supported product(s)
- Escalate vendor issues as needed to the Supervisor, Preferred Technology Partner Implementation Team and/or VP, Innovation & Improvement
Qualifications
- Superb attention to detail and a rigorous focus on delivering quality output by documenting findings
- Excellent communication and collaboration skills, and the ability to speak knowledgeably with members of both the business, technology, and leadership teams
- Strong analytical skills and ability to synthesize and clearly communicate findings of analysis
- Strong teamwork, interpersonal, relationship, and presentation skills
- Desire to take ownership, be creative with problem solving, and pro-actively secure the objectives of the business
- May be required to travel up to 10%
- Travel may be required based on business requirements for OCHIN Go-Live events, 1-2 trips per year
- Working knowledge of Epic applications and workflows
- Bachelor’s Degree or equivalent required
- Minimum of 1 year of experience in Healthcare IT or Project Coordinator role
Work Location and Travel Requirements
This position is 100% remote. Work from home requirements are:
- Ability to work independently and efficiently from a home office environment
- High Speed Internet Service
- It is a requirement that employees work in a distraction free workplace
- Travel may be required based on business requirements for OCHIN
We offer a comprehensive range of benefits. See our website for details:
Equal Opportunity Statement
OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.
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Posted on :
2021-08-09T08:00:07Z
