Garry Insurancenter Hiring For Personal Lines Account Manager at North Saint Paul, MN, United States Full Time

Job Description

Garry Insurancenter, a family owned and operated independent insurance agency located in North St. Paul, MN is looking to hire a Personal Lines Account Manager.The ideal candidate would currently hold a MN Property & Casualty insurance license, have a great personality and strong phone skills, be a team player and a highly motivated.Salary will be dependent upon experience. A strong benefit package including health, vision, and dental insurance, group life insurance, short and long term disability, paid time off and 401k with matching is offered to all employees.JOB DESCRIPTIONThe Personal Risk Manager is responsible for interfacing with customers in person, on the phone and e-mail interactions. The Personal Risk Manager develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.Essential Duties and ResponsibilitiesThe essential functions include, but are not limited to the following:

• Portraying a positive company image and engaging in professional and friendly communications with customers.
• Processing policies by mail, telephone, fax, and or email.
• Actively listening to customer needs and inquiries to determine appropriate service actions.
• Assisting colleagues and other employees with administrative duties
• Working on a computer for more than 75 percent of your work time; such as a keyboard and mouse.
• Serving as the backup for answering telephones.
• Handling payment transactions if necessary, and performing other clerical duties required to initiate new polices or to renew current policies.
• Referring any customer questions regarding services to the appropriate person.
• Establishing and maintaining customer profiles and preparing claim forms.
• Performing accurate company-required recordkeeping.
• Efficiently and correctly corresponding with third-party providers to obtain proper documentation required for the customer.
• Resolving customer problems, such as invoicing problems, payments, and other insurance related issues.
• Informing customers of prices, and any additional information needed by customer; printing documents; recording and filing claims; adding drivers and or equipment; etc.
• Performing other duties as assigned
• Educate customers on each type of insurance coverage and make recommendations based on their needs.
• Evaluate current insurance policies and recommend additional coverage when needed
• Promote the insurance agency to customers who need insurance
• Network with potential customers

Minimum Qualifications (Knowledge, Skills, and Abilities)

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Valid Personal Insurance License in the state of MN or necessary credentials to acquire such.
• Prior experience with client’s issues a plus; prior experience within the Insurance industry also a plus
• Ability to accurately serve as a cashier, including processing credit cards, making change, and other basic math skills
• Excellent oral/written communication skills
• Excellent customer relationship skills
• Excellent organization skills
• Ability to multi-task
• Ability to work in a team environment and take direction from management and supervisors
• Ability to read and interpret policy documents on a computer screen and in printed format.
• Ability to read and interpret all company documents.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to be on the phone and computer using a keyboard and mouse. The employee is occasionally required to stand, walk and sit.Job Type: Full-timePay: $15.00 – $30.00 per hourBenefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Commission pay

License/Certification:

• Insurance Producer License (Required)

Work Location:

• One location

Work Remotely:

• Yes