A & T SYSTEMS INC Hiring for Telecom Mechanic 2 (Carlisle Barracks, PA) Job at Carlisle Barracks, PA Full Time

Summary:

Install, configure, provision, test, integrate, and repair telecommunication network system components in direct support of the client mission. Telecommunications networks can include telephony core switching devices and peripheral devices. The supported networks include IP and legacy telecommunications networks. Function with minimal guidance from management on complex assignments, bringing any unusual problems, conflicts or controversies to their attention.

. Requirements:

Essential Duties and Responsibilities:

1. Provide hardware/software support to multiple users in a WIN10/Off2016 environment

2. Install, troubleshoot, repair and maintain desktops/laptops/MS Surface Pros as well as printers/MFD’s and other ancillary equipment

3. Image/Re-image devices as well as deploy and support either onsite or via remote access

4. Responsible for entering/editing/closing trouble tickets via the ITSM (Remedy) system

5. Provide immediate support to VIP’s and Seminar rooms as well as briefing rooms

6. Provide support to multiple network domains to include commercial network

Other Duties and Responsibilities:

1. Trouble shoot 3rd party software applications within a secure government network

2. Provide customers with warranty and other hardware information when needed

3. Assist with the disposal of sensitive items of equipment to include sanitizing of old hard drives

4. Image and support devices with MS Azure for the commercial network

5. Perform other duties as assigned.

Supervisory Responsibilities:

None

Qualifications:

2+ years of operation/administration experience and ability to troubleshoot the following systems: Nortel SL100, Avaya AS5300, Callware (Voicemail System), Switch Expert, Fujitsu FLASHWAVE 4100, LAN/WAN operations, and IP/VOIP connectivity. Demonstrated knowledge of the following technologies and/or platforms: voice switch infrastructure experience including Nortel and Avaya. Digital communications including: DS0, DS1, DS3, Fiber, and ISDN. Power experience with DC distribution systems.