Position Summary: The Bilingual Recovery Specialist will be responsible for the collection of past due accounts as assigned in a fast-paced goal orientated call center environment. They will handle outbound and inbound calls, supporting our Spanish speaking customers. They will provide excellent customer service and skip tracing searches when relevant, regarding the collection of past due accounts as well as consumer inquiries and disputes. On-going training and the opportunity to obtain the ACA Collector certification will be provided.
Candidates should be self-motivated, effective communicators, excellent negotiators and have the ability to navigate sensitive situations.
Essential Job Functions:
Education and Experience Guidelines:
Physical and Mental Requirements*:
This job description in no way states or implies that these are the only duties to be performed by the incumbent in this position. They will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments. Pre-employment assessments may be required for this position.Job Type: Full-timePay: From $13.00 per hourBenefits:
All new-hires for this position are required to be vaccinated for COVID-19 and live within an hour from OKC in order to attend the mandatory in-person training for the first week of employment.License/Certification:
Work Location: Remote
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