We have an opportunity for an Operations Manager on 1st shift at our distribution center in Wilton, NY (Upstate, North of Albany). As an Operations Manager, you will be responsible for directing operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture.
What you’ll do
Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
Ensure a safe work environment for all team members.
Be a part of a positive work environment which enhances high level performance.
Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.
Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies.
Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.
Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities.
Actively pursue succession planning for self and direct reports.
What you need to succeed
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
Bachelor’s Degree in a related field or equivalent experience
Strong interpersonal skills
Proven success at creating an environment where reporting chain is empowered and motivated to do their best
Ability to take on new opportunities and touch challenges with a send of urgency, high energy and enthusiasm
Demonstrated success making good and timely decisions
Communication skills, both verbal and written
Proficient in Word, Excel and Outlook.
Ability and willingness to work non-traditional shifts and hours.
Flexibility to deal with issues that arise outside of normal business hours.
$79900 – $99900 / year
Why should you join our team?
We live our values – W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.
In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
18 days of vacation immediately available (prorated in the first year) and 9 paid holidays
Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents.
Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection
We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven’t, but we’d like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America’s best kept secrets.
Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.
Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.
This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.