Acrisure Hiring For Personal Insurance Account Manager (hickok & Boardman Insurance Group) at Saint Albans, VT, United States Full Time

Job Description

Hickok & Boardman Insurance Group, an Acrisure agency partner is an industry leader in Vermont and upstate New York. We have been named one of Vermont’s Best Places to Work for five consecutive years.
Hickok & Boardman Insurance Group is an established agency. We are 200 years old! We’re dedicated to providing the best service to our clients, our carriers, our employees, and our communities. Our employees describe us as “supportive of employees both personally and professionally”. We are often referred to as the “H&B Family” because of our positive atmosphere and exceptional teamwork.
Hickok & Boardman Insurance Group offers excellent compensation and a progressive benefit package that includes, but is not limited to medical, dental and vision coverages, tuition reimbursement and tuition forgiveness, generous amounts of paid time off and hybrid work opportunities.
We are currently looking to add to our team an experience Personal Insurance Account Manager for our location in St. Albans, VT.
ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage a book of Personal Insurance business by selling new policies or updating/renewing existing policies.
• Counsel clients by determining insurance needs and coverages, providing education, and preparing quotes as necessary.
• Renew each home and auto insurance account with reviews and communication.
• Provide customer service via email, phone and in person to help clients and companies solve problems with a sense of urgency while exceeding expectations.
• Prepare paperwork and appropriate documentation for each policy and process changes in the Agency Management System.
• Use the Agency Management System to keep track of procedures, workflow, and documentation.
• Remain informed and educated regarding all insurance companies, marketplace changes, coverages, exclusions, and options so that you can provide the best possible service between cost and coverage while still protecting each client.
• Develop positive long-term relationships with clients, underwriters, and company personnel.
• Work as a team with other staff members to achieve agency new business and client retention goals.
• Complete all CE coursework as required or directed.
• Other duties as assigned.

QUALIFICATIONS

• Two years of Personal Insurance experience required.
• Must have active Vermont Producer’s P&C license.
• Effective in prioritizing and planning work activities.
• Able to manage multiple tasks at one time.
• Uses excellent inter-personal skills, producing effective, accurate verbal and written communication.
• Active listener with strong attention to detail.
• Demonstrated ability to work at a high level with technology, including Microsoft Office, agency management software, and other key business systems.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to remain in a stationary position 50% of the time.
  • The person in this position needs to occasionally move about inside the office to access office machinery, etc.
  • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • The person in this position frequently communicates with staff, clients, and carriers. Must be able to exchange accurate information in these situations.
  • Occasionally moves office equipment weighing 25 to 50 pounds requiring reaching above/below the waist, pushing and/or pulling movements and lifting.
  • Occasionally required to bend/stoop or kneel to access cables or other items below desk.
  • The person in this position may occasionally work in dusty work conditions.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD OR TO CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
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