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Position Information
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Current Vacancy Information:
There is one (1) vacancy with the Department of Human Resources, Equal Opportunity Office. This position serves as the City’s Compliance Officer with responsibility specific to Titles I and II of the Americans with Disabilities Act (ADA), as amended, applicable complaint handling and other duties relevant to compliance with federal and state laws dealing with discrimination/civil rights, as directed by the Equal Opportunity Officer. These other laws may include Titles VI and VII of the Civil Rights Act of 1964, as amended, and other civil rights laws.Special Work Requirements: Work is performed in a variety of environments and under varying conditions dependent on the nature of the specific assignments. Confrontation with a variety of individuals often under adverse or hostile conditions involving sensitive and sometimes unpleasant matters. May have to enter hostile workplaces or other locations and may be subjected to verbal and physical confrontations by complainants, accused, witnesses and other individuals.
Examples of duties of an ADA Program Manager (Human Resources Manager II) includes but is not limited to the following:
- Implements and evaluates relevant citywide programs to ensure compliance with applicable laws, rules, regulations, policies and procedures in the assigned areas and determines if changes are needed;
- Institutes and maintains an effective compliance communication program for the City for assigned programs;
- Responds to alleged violations or complaints and, after conducting sufficient investigation and evaluation, makes recommendations in accordance with findings;
- Interprets Federal, State and local laws, rules and regulations, and City policy in the assigned program areas. Reviews new and/or modified, federal laws, rules and regulations, State statutes and City Ordinances. Evaluates and implements changes in the assigned program areas, as needed. Disseminates information to responsible personnel;
- Serves as principal advisor and technical resource to Directors and Agency Heads, Mayor and senior management on matters relating to compliance with the ADA, discrimination complaint handling and other assigned areas. This includes providing these individuals with information on the development, implementation, administration, and maintenance of these programs;
- Serves as the primary technical resource person to Departments and Agencies on matters pertaining to compliance with the ADA, discrimination complaint handling and other assigned programs;
- Serves as a liaison with the City’s Department of the Corporation Counsel on issues related to the assigned programs;
- Performs other related duties as assigned, including but not limited to making presentations, delivering training sessions, working on special projects and conducting investigations.
If you qualify for the position, your name will be placed on an eligible list for further consideration. This list may be used for current and future vacancies in this department.
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Additional Job Information
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Applications must be submitted online by February 10, 2024, 11:59 p.m., Hawaii Standard Time (HST) in order to be accepted.
***Salary commensurate with applicable experience: $8,002 to $12,806 per month (EM-03), pending approval and subject to funding availability.***
Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
– use a valid e-mail account;
– verify your e-mail address is entered correctly on your GovernmentJobs account;
– are subscribed to email notices;
– check your spam folders; and
– add [email protected] and [email protected] to your contact list.Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.
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Minimum Qualification Requirements
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At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.
EDUCATION REQUIREMENT:
Equivalent to graduation from a regionally-accredited four year college or university with a bachelor’s degree.Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
Verification Requirement: You must submit evidence of your Bachelor’s degree in order to be given credit. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.Substitution: Work experience may be substituted for a bachelor’s degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor’s degree.EXPERIENCE REQUIREMENT:
(a) Four years of progressively responsible professional experience in researching and providing guidance to management officials or other decision makers on Federal, State, or local laws, rules, and regulations affecting organizational compliance with at least two years of experience at a senior level involving the most difficult and complex of Americans with Disability Act (ADA), as amended, or Disability-related issues. Relevant professional experience would include performing in-depth research, preparing clearly written reports and providing other relevant guidance, instruction or communication to upper level management officials within an organization;OR
(b) Four years of progressively responsible professional experience in developing, implementing, coordinating, evaluating, and monitoring organizational ADA or Disability-related programs to ensure compliance with various laws, rules, and regulations with at least two years of experience at a senior level involving the most difficult and complex program issues including reviewing, analyzing, and evaluating program effectiveness and directing the implementation of sound corrective measures.The professional experience in developing, implementing, coordinating, evaluating, and monitoring organizational ADA or Disability-related programs experience must have demonstrated knowledge of the principles and practices of public administration; local and State laws, rules and regulations applicable to the Americans with Disability Act, the Rehabilitation Act of 1973, and related knowledge affecting organizational compliance; methods and techniques for evaluating and analyzing facts, information and issues to resolve problems; report and letter writing; research and statistical methods and techniques; interviewing principles and techniques; various kinds of occupations and the sources of occupational information; and the principles, concepts and processes applicable to Equal Opportunity.
Substitution: A Juris Doctor degree from a regionally-accredited college or university may be substituted for two years of the progressively responsible professional experience. You must submit evidence of your Juris Doctor degree to be credited for the substitution. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.NON-QUALIFYING EXPERIENCE: Most work experience in a supervisory or managerial position includes responsibility for ADA or Disability-related functions. However, if the primary responsibility of the position is not concerned with ADA or Disability-related work, such experience is not considered qualifying.
Clerical or technical experience in a human resources management program involving work that is limited to the application of human resources management rules, regulations and procedures in support of the human resources management functions, is not qualifying.
Having the required number of years of experience will not in itself be accepted as qualifying for the position. Your overall experience must have been of such scope, level and responsibility as to conclusively demonstrate the ability to perform the duties of the position.
LICENSE REQUIREMENT:
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Examination Process
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EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.EXAMINATION WEIGHT:
Education and Experience Evaluation…………………100%
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What are the benefits of being a City Employee?
— Vacation: Employees may earn up to 21 days per year.
— Sick Leave: Employees may earn up to 21 days per year.
— Holidays: 13 days a year; 14 days during election years.
— Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
— Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
— Group Life Insurance: No cost for eligible employees.
— Deferred Compensation Plan: Invest in your future…choose to defer part of your pre-tax income for retirement.
— Retirement Plan: The Employees’ Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
— Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
— Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
— Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
— Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
— Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
To view additional information, please visit our Benefits of City Employment page.
* All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.
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When applying for this position, please thoroughly complete the Education, Work Experience, and Supplemental Question sections of your application. The information provided in these sections, particularly the job-specific Supplemental Questions, will be used to determine whether you meet the qualification requirements for the job and your final score. Failure to provide detailed and complete information or submit any required documentation may result in your application being rejected or you receiving a lower score. If you have no experience in a particular area, indicate “none.” Please do not submit resumes in place of completing any of these sections.- I certify that I have read and understand the above statements.
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EDUCATION REQUIREMENT: ADA Program Manager (Human Resources Manager II) position requires applicants to have equivalent to graduation from a regionally-accredited four-year college or university with a bachelor’s degree.Verification Requirement: You must submit evidence of your Bachelor’s degree in order to be given credit. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.
Select the statement that best describes your education:
- Yes, I have a bachelor’s degree, and understand I must submit a copy of my diploma and/or official transcripts with the embossed seal or applicable FCE in order to be given credit.
- No, I do not have a bachelor’s degree; however, I have work experience that provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor’s degree. This experience is described in the “Work Experience” section of my application.
- No, I do not have a bachelor’s degree or work experience that can substitute for a bachelor’s degree.
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EXPERIENCE REQUIREMENT: The ADA Program Manager position requiresFour (4) years of progressively responsible professional experience in researching and providing guidance to management officials or other decision makers on Federal, State, or local laws, rules, and regulations affecting organizational compliance with at least two (2) years of experience at a senior level involving the most difficult and complex of Americans with Disability Act (ADA), as amended, or Disability-related issues. Relevant professional experience would include performing in-depth research, preparing clearly written reports and providing other relevant guidance, instruction or communication to upper level management officials within an organization;
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Four (4) years of progressively responsible professional experience in developing, implementing, coordinating, evaluating, and monitoring organizational ADA or Disability-related programs to ensure compliance with various laws, rules, and regulations with at least two (2) years of experience at a senior level involving the most difficult and complex program issues including reviewing, analyzing, and evaluating program effectiveness and directing the implementation of sound corrective measures.
Do you meet the experience requirement for ADA Program Manager?
- Yes
- No
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SUBSTITUTION: A Juris Doctor degree may be substituted up to two (2) years of progressively responsible professional experience.Verification Requirement: You must submit evidence of your Juris Doctor degree in order to be given credit. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.
Do you have a Juris Doctor degree?
- Yes, I have a Juris Doctor degree, and understand I must submit a copy of my diploma and/or official transcripts with the embossed seal or applicable FCE in order to be given credit.
- No, I do NOT have a Juris Doctor degree.
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List ALL employment from the Work Experience section of your application where you had professional work experience in researching and providing guidance to management officials or other decision makers on Federal, State, or local laws, rules and regulations affecting organizational compliance involving the most difficult and complex of Americans with Disability Act (ADA), as amended, or Disability-related issues. Relevant professional experience would include performing in-depth research, preparing clearly written reports and providing other relevant guidance, instruction, or communication to upper level management officials within an organization. (If you do not have this type of experience, answer with “None”)Include:
1) name of your employer;
2) your position title;
3) your compensation level (e.g., SR/EM/GS, as applicable);
4) the dates you held your position;
5) hours worked per week;
6) the number and title(s) of people supervised; and
7) the name and title of your immediate supervisor.06
For each position you listed, describe in full detail your professional work experience working with the ADA or Disability-related programs. Please include the following in your explanation: (If you do not have this type of experience, answer with “None”)1) Your experience with Title I of the ADA,
2) Your experience with Title II of the ADA,
3) Your experience in dealing with other Disability-related rules, laws, guidelines, etc.,
4) Your experience investigating and resolving issues relevant to disability rights,
5) Your experience analyzing investigative findings and making recommendations in response,
6) Your experience with the development and management of organizational ADA or Disability-related programs,
7) The scope and level of participation and responsibility you had (e.g., assistant/trainee, independent worker, supervisor, manager, administrator), and
8) The amount of time you spent performing such work, compared to the time spend on other duties.07
For each position you listed in response to Question #5, describe in full detail your professional experience in researching and providing guidance to management officials or other decision makers. Include the following in your description:1) Identify the type of organizational compliance you were responsible for researching and providing guidance on,
2) The laws, rules and regulations you were responsible for enforcing,
3) The type of complaints, if any, you were responsible for investigating, provide examples of the complaints you handled, including the complexities of issues handled and extent of your responsibility in the proper handling of the problems/complaints,
4) Describe your experience researching, evaluating and analyzing facts and other pertinent information,
5) The type of written record of work performed or written reports you prepared as part of your responsibility and to whom the reports were submitted,
6) The level of participation and organizational responsibility you had with regard to organizational compliance with the ADA, and
7) The amount of time you spent performing such work, compared to the time spent on other duties.08
List ALL employment from the Work Experience section of your application where you had professional experience in developing, implementing, coordinating, evaluating, and monitoring organizational ADA or Disability-related programs to ensure compliance with various laws, rules, and regulations involving the most difficult and complex program issues including reviewing, analyzing, and evaluating program effectiveness and directing the implementation of sound corrective measures. (If you do not have this type of experience, answer with “None”)Include:
1) name of your employer;
2) your position title;
3) your compensation level (e.g., SR/EM/GS, as applicable);
4) the dates you held your position;
5) hours worked per week;
6) the number and title(s) of people you supervised; and
7) the name and title of your immediate supervisor.09
For each position you listed in response to Question #8, describe in full detail your professional experience in developing, implementing, coordinating, evaluating, and monitoring organizational ADA or Disability-related programs. Include:1) The scope of your responsibilities,
2) A detailed description of your specific duties and responsibilities, and
3) Indicate notable ADA Program/Program-related accomplishments achieved through your efforts.* Required Question
