Job description
KWx
KWx is an integrated home experience company that seamlessly unites the KW ecosystem to keep the agent at the center of the homeownership journey. Austin, Texas-based kwx is the holding company of Keller Williams Realty, the world’s largest real estate technology franchise by agent count. With more than 1,070 offices and 190,000 associates worldwide, Keller Williams is also No. 1 in units and sales volume in the United States. In 2020, Keller Williams initially began the formation of KWx, composed of Keller Williams, Keller Williams Worldwide, Keller Offers and Keller Home Financial Services, consisting of Keller Mortgage and Keller Covered. KWx provides a seamless experience for all things home ownership. We have an aligned vision and priorities across all our companies guided by our strong foundation: a win-win culture and Belief System
Livian
At Livian, a leading real estate expansion team within Keller Williams and in partnership with KWx, we don’t follow the rules, we create them. We are leaders. We value personal and professional growth. We accept challenges, set goals, and exceed them. We refuse to stay in mediocrity and instead choose to live purposeful lives without limits. We believe that there is always a way and we never give up. We work hard, and we play even harder. We are the company of the future.
After many iterations, trial and error, and a lot of failing forward, we have solidified a model that exemplifies our passion for leadership and leverage. By providing our agents with exceptional centralized services, including world class coaching, training, administrative and operational support, and lead generation, we allow our agents to focus on their one thing – helping people buy and sell real estate. The world is our playground and we won’t give up until Livian has covered the globe.
Your Mission
Livian is searching for an Operations Coordinator who will provide top notch client care support to team agents and clients throughout the real estate transaction. This person would also be a strategic partner to the team’s CEO as they grow the business.
A residential real estate business has two sides to it. On stage (sales) and behind the scenes (administration and operations). As our Operations Coordinator, you OWN the administrative side of the business.
Your goal will be three-fold. First, you will be responsible for providing exceptional transaction management support to your agents to ensure every real estate file is complete and accurate throughout the life of the transaction in order to close on time, while maintaining exceptional client service. Second, you will be the liaison between your fast-paced, high growth real estate team and our Headquarters’ Hub. Third, you will provide additional project management and administrative support to your local team to keep everything behind the scenes running smoothly, while assisting with marketing and events to build the brand, while attracting clients, vendors, and talent.
This position requires a well-organized individual who is extremely detail-oriented, with a commitment to following the rules and following up, while being able to think creatively and pivot quickly as the team grows. Depending on the number of files, your daily activities may be focused on ensuring all files have the necessary documentation, opening and closing files, reviewing various systems to ensure all items are accounted for, tracking business metrics, and checking in with your team to make sure they are relaying pertinent information. In addition, you will be juggling additional responsibilities in conjunction with our Hub, including on-boarding new agents, assisting with social media, organizing client events, preparing team meeting agendas, managing office inventory, and attending training and reviewing Livian resources to bring back to your team to implement.
Livian prides itself on hiring high performing individuals. High performers like to hang out with other high performers. This job is not for everyone. The bar is set high. Our team has strong standards and expectations and so do we. Our team thrives under pressure, isn’t afraid of working long hours, or going above and beyond to get results.
You’ll be directly ing to Livian’s Director of Operations, as well as your local team CEO, and regularly collaborating with our administrative and operational support team.
Who we are looking for:
Essential Duties and Responsibilities
Qualification
Education/Certifications
Physical Requirements
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities as defined by the Americans with Disabilities Act as amended to perform the essential functions.
Work Environment
Work is performed in a business office environment. Ability to work extended hours, as required, in support of the company’s business needs.
KWx is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. KWx recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, national origin, genetics disability, age, veteran status, or other protected status as required by applicable law. All qualified applicants will receive consideration for employment.
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