ADT Hiring for HR Central Team Manager at Irving, TX Full Time

Position Summary: The HR Central Team Manager will provide guidance, leadership, and oversight for the HR Central Coordinators charged as the first line of defense in assisting with the day-to-day HR needs of our employees and leaders. The HR Central Supervisor will directly lead a team of HR Coordinators responsible for executing HR processes and transactional assignments such as directing pay questions, organizational changes, people movements and updates, and other various employee experience tasks. This position will also build and enhances relationships with HR teams and leaders to ensure satisfaction with quality service delivery.

What You’ll Do

Leads the HR Central Coordinators and day-to-day HR initiatives: corporate policies/programs/procedures, performance management, etc.

Serve as a process expert in all tasks and activities of the HR Central Coordinators

Train all HR Coordinators and HR Partners on existing and new processes and assist in communication of process changes to pertinent stakeholders

Responsible for quality of interaction and accuracy of information provided to employees by HR Central Coordinators

Manage schedules and ensure service level agreements of HR Central Coordinators are maintained

Develop and drive people initiatives within the center, manage some large projects and provide stakeholder and team member customer support

Provide management coaching to build leadership capabilities to address and resolve employee issues

Review and analyze data to identify trends and recommend solutions to improve performance, retention, and both customer and employee experience

Audit HR Central Coordinator processes & procedures to ensure compliance and identify areas for improvement

Operate with integrity, grit and fun while serving as a cultural ambassador

What You’ll Need

Bachelor’s degree

Prior people leadership experience, preferably managing multiple direct reports

5-7 years of HR experience preferably with a minimum of 3 years in a generalist capacity advising and influencing business partners

Excellent written and verbal communication, interpersonal skills; High quality document and report preparation

Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness

Strong business acumen, including strong problem-solving skills, critical thinking, and self-initiative

Ability to influence and partner with different levels of the organization to achieve results

Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses, and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.