Affinity Dental Management Hiring for Front Desk Receptionist Job at Storrs, CT Full Time

Title: Front Desk Receptionist

Location: Storrs Endodontics and Periodontics, 1022 Storrs Road, Storrs, CT 06286

Scope: Under direct and indirect supervision, the chair-side assistant will assist the Dentist, Dental Hygienist, and Dental Assistants in both administrative and clinical duties. Dental Assistant’s also provide patient and practice support services; including, but not limited to, personal assistance, medical attention, and emotional support. This position reports to the Office Manager.

Job Responsibilities:

• Operate telephone system to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Learn to operate new office technologies as they are developed and implemented.
• Memorize and use scripts effectively both over the phone and in person(as assigned).
• File and maintain records.
• Collect, sort, distribute, and prepare mail, messages and courier deliveries.
• Input data into computer by typing at least 40 WPM with minimal errors.
• Provide information about the practice, such as location of offices, employees within the organization, or services provided.
• Transmit information or documents to patients using computer, mail, or facsimile machine.
• Balance credit transactions and provide basic financial clerical support duties.
• Present cases to patients.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedule and office policies.
• Must be able to comfortably and efficiently handle multiple deadlines and task assignments.
• Must be able to work both independently and cooperatively in team settings displaying exceptional skill in time management in order to set and maintain task schedules.
• Occasionally there may be some travel, by car or plane, required in order to participate in continuing education or seminars.
• Participate in morning meeting and provide information regarding patients/schedule for the day.
• Performs light housekeeping around office.
• Other duties and tasks, as assigned periodically.

Educational Requirements/ Qualifications

• High school diploma.
• Accurate typing at 40 words per minute.
• Minimum of one year of office experience.
• Preferred two years of experience.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to work closely with a senior management team and lead up and down the chain of command