Aisle Rocket Hiring For Digital Account Manager (mi) at Saint Joseph, MI, United States Full Time

Job Description

At Aisle Rocket, you’ll be part of a team that builds, tunes, and targets highly persuasive experiences—online, in-store, and beyond. Our Rocketeers have diverse talents, backgrounds, and expertise and are always looking for fearless individuals who can marry data-driven insights with creative ingenuity to put the right idea in front of the right customer at just the right time. If you approach every project with drive and wonder and refuse to settle until the work is at its absolute best—then you may be the next stellar addition to our Aisle Rocket team.
We seek a self-starter, Digital Account Manager that thrives in a creative environment and is not afraid to take digitally-led work to the next level. The Account Manager will be responsible for managing client relationships day to day and the quality and results of their marketing programs. You should be an organized project manager as they will be accountable for successfully managing multiple projects and deadlines, both internally and externally. This role will effectively partner with the Account Director and other senior team members to ensure the internal team, brand clients, and agency partners’ overall success. This is a unique opportunity to leverage your passion for digital marketing, commitment to client service excellence, and project management expertise to impact the dynamic digital marketing industry.
What We Value

• A sense of curiosity. Embracing a growth mindset to push what can be possible.
• Ability to elevate others. Diverse thinking helps us accomplish shared goals.
• Focus on results. Deep-rooted in data while using creativity to grow the bottom line.
• Taking ownership. For yourself, your peers, our clients and our agency.
• Spark. Our people just have it. And if you do, we’d love to talk to you.

Responsibilities:

• Grow the profitability of the agency while cultivating a long-term relationship with the client
• Effectively communicate with both the client while serving as a liaison for the internal project teams.
• Present cost estimates, digital strategies, creative and digital experiences to client teams, including director-level roles
• Anticipate future client needs and project risks
• Review all client deliverables to ensure reliability, accuracy, and quality standards are met and exceeded.
• Provide actionable insights from campaign results and on-going analytics
• Collaborate with other disciplines on estimating, timelines, and project risks
• Supervise digital marketing campaign set-up, programming, monitoring, and reporting
• Prepare project timelines and manage internal communication on client-specific marketing campaign details, status, and next steps.
• Facilitate ongoing client communication including regularly scheduled meetings & calls, providing exceptional follow-up
• Shift account priorities based on client needs and expectations
• Understand clients’ ROI to their customers and contribute actionable solutions to their goals and objectives
• Apply on-going ideas for marketing channels and tactics
• Become a trusted partner for the client(s) to develop various marketing opportunities
• Understand project workflows for small/medium projects

Qualifications:

• Bachelor’s degree in Integrated Marketing, Digital Advertising, or related field required.
• Must have a minimum of 2 years relevant client service experience within a fast-paced, digital marketing or advertising environments
• Prior hands-on experience with digital marketing, social media, mobile and/or web technology
• Proven success developing and maintaining superior client relationships, delivering results, and anticipating roadblocks.
• Project life cycle experience with digital marketing campaigns preferred
• Knowledge of basic HTML and website content management systems is a plus.
• Previous agency experience preferred

Competencies:

• Appetite for good creative work and the ability to push work to the next level
• Superior organizational and management of timelines across multiple projects
• Strong communication and critical thinking skills
• Possess a passion for client service excellence, interest in process optimizations, and continuous improvement
• Ability to provide innovative digital marketing solutions that align with our clients’ goals & objectives.

Competitive Benefits:

• Unlimited PTO — includes vacation time, holidays, sick days, etc.
• Pre-tax insurance benefits, including medical, dental and vision
• Paid parental leave
• Company-paid life insurance
• 401K match and vesting plan
• Employee referral bonus
• Discounted prices on appliances and electronics

Aisle Rocket is proud to be an Equal Opportunity Employer. Aisle Rocket recruits qualified applicants without regard to race, color, religion, gender, age, ethnicity, national origin, protected veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, marital status, pregnancy, citizenship status, or any other protected groups covered by federal, state or local laws.