Location: Petersburg
Department/Unit:
Blood Bank
Work Shift:
The Supervisor manages the day-to-day operations of the department based on patient care needs, and regulatory and quality standards. The Supervisor has expertise and leadership in laboratory medicine in the specialty assigned. This position requires the exercise of independent judgement and responsibility for technical and administrative decisions for the laboratory in collaboration with the laboratory director(s). Other critical aspects include project management, budget development and maintenance;
management of supplies and resources, administrative oversight of team member issues including hiring, competency assessment, development and corrective actions.
Communicate clearly and effectively both orally and in writing. Manages the day-to-day operations of the laboratory based on patient care needs, regulatory requirements, and quality standards.
Effectively communicate implications and/or applications of test methodologies. Utilize good business practices to manage laboratory operations, bearing in mind government regulation of reimbursement and payment mechanisms for laboratory services.
Ensures test performance expectations are met through proficiency testing, correlations, calibrations and any other required methods.
Maintains familiarity with current regulatory requirements and ensures compliance.
Participates in performance improvement activities and actively seeks ways to implement continuous improvements.
Evaluates necessity for new testing or instrumentation or removal of testing available in house.
Monitors quality indicators, investigates complaints and non-conformances in conjunction with the quality department, develops a plan of action to resolve issues.
Where feasible, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job’s essential functions.
EDUCATION, LICENSURE, REGISTRATION AND/OR CERTIFICATION:
Education must come from an accredited college or university and minimally a Bachelor’s degree in medical technology, chemical, physical, or biological science is required.
Communicate clearly and effectively both orally and in writing. Effectively communicate implications and/or applications of test methodologies. Offer advice to clinicians on possible causes of variation in test results and on ways to minimize variation in-patient testing.
Communicate status of projects and prospectively identify potential resource or material limitations.
List and document all development activities including failed efforts.
Communicate team member concerns and issues with laboratory and/or hospital administration.
Identify milestones and critical path issues and develop a plan of implementation for new programs/projects.
Manage multifaceted projects using formal management tools.
Coordinate and facilitate interactions among multi-disciplinary groups to achieve project/program objectives.
Understand and utilize statistical software to effectively manage and evaluate technical data.
Implement and monitor LIS and other medical information systems. Assess impact and oversee implementation of software upgrades and revision.
Develop a knowledge base in current and emerging scientific disciplines and technologies. Expand knowledge base into other disciplines as new applications impact specialty. Validate reference intervals and demonstrate clinical efficacy of testing through clinical and statistical based endpoints.
Conduct workflow analysis of operations to improve processes and implement solutions.
Specify and implement control systems to ensure quality results.
Ensure compliance with all regulatory and voluntary standards of performance. Maintain current knowledge of regulatory influences specific to different work environments and how the various regulatory agencies interact.
Educate team members, providers and other users of federal guidelines and local and national coverage decisions.
Design laboratory operations that optimize efficient, accurate analyses without regard to traditional boundaries.
Provide and manage resources to support the laboratory team members in daily operations.
Identify and implement opportunities for team member development and advancement through training and other techniques.
Provide and interpret financial reports. Perform break-even analysis related to acquiring new equipment and offering new tests. Perform cost accounting functions, including calculations of total costs, individual component costs, and equipment justification.
Successfully negotiate contract terms such as performance specifications on major equipment, staff training obligations, etc. Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health…
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