Alera Group Hiring for Account Manager – Employee Benefits at Clay, New York Full Time

Haylor, Freyer & Coon, an Alera Group Company is seeking a Group Benefits Account Manager to join our team!

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact? Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?

If that is what you’re looking for, this is your chance to be part of an amazing organization!

The primary responsibility of this Group Benefits Account Manager will be to handle all Servicing aspects of new and existing Employee Benefits group accounts.

• Work in conjunction with the Producers for overall success of our client experiences.
• Build strong relationships with clients and carriers.
• Handle all claim, billing, and enrollment issues directly with the client.
• Track all current issues and client correspondence in the agency software tracking system.
• Coordinate quoting for group medical and ancillary renewal business.
• Prepare proposals and other important documents for renewal meetings.
• Manage open enrollment and implementation at renewal.
• Provide support with other customer-related issues and projects as needed.
• Resolve all other client situations as needed.
• Serve as a point of contact for clients to help them resolve carrier and internal personnel
  issues/questions.
• Manage and respond to client inquiries.
• Process changes to plans and maintain electronic files.
• Coordinate with internal departments programs available to our clients for their success.

• Minimum three (3) years of related insurance experience.
• Associate or Bachelor’s degree preferred.
• Must possess and maintain a Life/Accident/Health license in the state of NY.
• Knowledge of insurance products and plans, exceptional organizational skills.
• Advanced computer skills required – MS-Office-Word, Excel & PowerPoints and experience in
  database systems, formatting formulas in Excel a plus.
• Travel is required.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you’re a California resident, please read the California Consumer Privacy Act prior to applying.

PandoLogic. Category:Human Resources