Alera Group Hiring for Benefits Coordinator at Dover, Pennsylvania Full Time

AIA Alera Group seeks an upbeat person to join the ARMS team as a Benefits Coordinator.

This role uses a consultative approach to support our clients in both strategic and tactical matters to develop strong relationships with clients, vendors, and others. We take a highly personalized service approach to clients’ needs and create value through teamwork and a focus on excellence in all aspects of our business. If you seek a great entry level role with a growing company and you are an extremely detail-oriented, upbeat person – this could be a great career move for you!

AIA Alera Group provides resources employers need to compete, without any loss of control of their business, and in a way that protects their income streams. Whether it be medical, ancillary, senior market, individual, or workers compensation, we provide access to the markets you need to succeed.

This position works both independently and collaboratively to provide customized services to our clients in either our wholesale or retail departments. Requirements include:

• Screen, submit, process & track all eligibility requests such as new hires, terms, changes, etc.
• Coordinate with carriers to provide open enrollment materials
• Maintain client database and files
• Great organizational skills, strong time management, self-starter, and attention to detail all needed to respond to client and carrier/vendor questions on a daily basis, resolve claims issues, manage the full cycle of open enrollment activities, and ensure that any data provided is complete and accurate
• Strategic and pro-active in anticipating client concerns and issues; offers timely, effective, and customized solutions for consideration
• Excellent, clear verbal and written communication skills paired with good interpersonal skills including a collaborative approach to problem-solving and proven success in growing and maintaining client relationships

• 1-3 years’ experience working with group benefits and/or health insurance plans, including providing superior customer service to both internal and external clients;
• Possess understanding of the current insurance marketplace and the interplay between HR, accounting/finance, and business outcomes;
• Associates degree in business, human resources, healthcare administration, or another relevant subject, or equivalent work experience in a benefits brokerage, HR, insurance carrier, or similar;
• Computer proficiency with CRM databases and MS Office Suite, particularly Word, Excel, and Power Point.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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