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Why Join Altec?
Altec is hiring a Sales Support Representative for Altec Supply in St. Joseph, MO, or Birmingham, AL. A Tools & Accessories Product Support Specialist assists Altec Supply Account Managers with price quotes, order entry, and technical product support. Bring your sales and technical interest and your dedication to customer service to work within a value-driven team environment.
Altec Supply has steadily become a leading provider of tools, accessories, and supplies within the utility, telecommunications, and tree care industries. Join the team of trained professionals who are committed to efficiently and cost-effectively meeting the needs of our diverse customer base.
Since 1929, Altec has been a company committed to excellence, consistently raising the bar through innovative design, manufacture, integrated safety features, and a continued dedication to total customer satisfaction. Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products – bucket trucks, cranes, and equipment used to help people access tough-to-reach places, but the success starts with thousands of associates who come together to Reach Higher!
Responsibilities
- Prepare price quotes, order entry, and technical support for customers and Account Managers
- Maintain account history for each order
- Support outside sales team
- Maintain customer and competitor history files
- Assist in tracking shipments and other customer inquiries such as back orders or billing discrepancies
- Work directly with customers to obtain specific billing information, price quotes, and orders while covering for Account Managers
- Work with warehouse personnel to ensure critical orders ship on time
- Handle/answer calls routed from the Call Center
- All other duties as assigned
Please apply directly on our website https://jobs.altec.com/
Education, Experience, and Skills Required
- High School Diploma or GED required
- Bachelor’s Degree preferred
- Minimum of two years industry specific or Customer Service required
- Above average attention to detail required
- Proven ability to prioritize work and meet tight deadlines required
- Excellent written and verbal communication skills required
- PC skills using spreadsheet, word processing, and other office management applications required
- Two years successful experience in a related sales position preferred
Company Values (in alphabetical order): Customer First – Enjoyment of Work – Family – Financial Stability – Integrity – People are our Greatest Strength – Quality – Spiritual Development – Teamwork
Competitive pay which rewards performance
Comprehensive benefits including Medical, Dental and Prescription Drug Program – Retirement 401(k) Program – Vacation and Holidays – Flexible Spending Accounts – Tuition Assistance Program – Employee Assistance and Mental Health/Substance Abuse Program – Life Insurance, Accidental Death and Dismemberment Insurance
Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.
