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Job Description
Altru – Grand Forks · Obstetrics
Grand Forks, ND
Clerical
Full-time, Day/Evening shifts, 40 hours per week; Evening 3p-11:30pm; Every other weekend
Req # 28494
Salary: $13.37-$20.06
Updated 7/6/21
Job Summary
The Health Unit Coordinator (HUC) performs admission/discharge folders and ensures that all necessary forms are available. The HUC assists with answering telephone calls and messages at nurse’s station and assists with transportation needs based on facility location.
Essential Job Functions
- Functions as the nursing uni receptionist to patients, families, external customers, internal customers, and staff. Functions as the customer service associate for the nursing unit. Assists to meet the patients and family needs. Completes service recovery and follow up. Advises charge nurses, Supervisors or Manager of unsatisfactory outcomes and patient concerns
- Completes physician order processing and communicates orders to the nurse and ancillary departments. Identifies and communicates patient issues to the nurse or identified caregiver. Ensures distribution of communication as assigned/requested, i.e., interdepartmental faxes, requests to post, mail, etc.
- Demonstrates knowledge of and ability to manage the nurse call system by answering call lights courteously and relaying information according to priority.
- Triages customer calls and requests by notifying the appropriate staff member. Maintains excellent telephone etiquette.
- Facilitates department flow. Performs chart completion and ensures that all necessary chart forms are available. Maintains paper chart forms and prepares forms for entry into electronic medical record. Completes charge entry, charge review, lost charge tracking and patient account maintenance.
- Completes data entry in a timely manner and obtains, maintains, and completes all computer reports.
- Receives and directs all patients, visitors, and professionals ensuring that their needs are met in a courteous and timely manner.
- Performs transfer and discharge procedures and manages patient prescription printing. Assists nursing staff in compiling patient education materials. Schedules patient post-hospital appointments.
- Performs other duties as assigned or needed to meet the needs of the department/organization.
- Demonstrates understanding and follows infection control policies and procedures according to standard operating procedure.
- Maintains requirements for age specific competencies for the position and demonstrates the knowledge or principles of growth and developments and the skills necessary to provide patient/customer care/services.
- Demonstrates knowledge and understanding of and compliance with:
- All pertinent safety, health and environmental policies, procedures and guidelines.
- Working safely, without causing harm or risk to self, others or property.
- The work environment safety procedures and prompt reporting of unsafe practices, procedures, accidents, injuries or other safety violations to the Leader.
- The use of all safety equipment and personal protective equipment.
Driving Requirements
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Category
Infrequent Driver
License, Certification & Registration
Title
Credentialing Body
Timeframe When Needed
Verified By
Basic Life Support (BLS)
American Heart Association (AHA)
Within 2 Months of Start Date
Learning Management Systems
Knowledge & Skills
Title
Required/Preferred
Demonstrates knowledge of medical terminology.
Preferred
Physical Demands
Frequency
8 Hour Shift
10 Hour Shift
12 Hour Shift
Rarely (1-4%)
1-19 min
1-24 min
1-29 min
Occasionally (5-33%)
19 min-2.6 hrs
24 min-3.3 hrs
29 min-3.9 hrs
Frequently (34-66%)
2.6-5.3 hrs
3.3-6.6 hrs
3.9-7.9 hrs
Continuously (67-100%)
5.3-8 hrs
6.6-10 hrs
7.9-12 hrs
Activity
Frequency
Sit
Continuously (>67%)
Stand
Occasionally (5-33%)
Walk
Occasionally (5-33%)
Stoop/Bend
Occasionally (5-33%)
Reach
Frequently (34-66%)
Climb
Not Applicable
Crawl
Not Applicable
Squat/Crouch/Kneel
Occasionally (5-33%)
Twist
Frequently (34-66%)
Handle/Finger/Feel
Continuously (>67%)
See
Continuously (>67%)
Hear
Continuously (>67%)
Weight Demands
Activity
Amount
Lift – Floor to Waist Level
Sedentary (
Carry
Sedentary (
Push/Pull
Light (10-20 pounds)
Slide/Transfer
Light (10-20 pounds)
Working Conditions
Condition
Frequency
Indoor
Continuously (>67%)
Outdoor
Not Applicable
Extreme Temperature
Not Applicable
Employee Health
Functional Assessment
Hazardous Drug Exposure
Fit Testing Required
A
No
Yes
Equal opportunity employer
As an Affirmative Action and Equal Opportunity Employer Altru Health System is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Individuals in all protected classes are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
