Amalyn Consulting Hiring For Junior Account Manager Bilingual at Phoenix, AZ, United States Full Time

Job Description

Amalyn Consulting is an insurance brokerage consulting agency specializing in employee benefits, wellness, cost containment, and compliance. Insurance plans are the foundation of a client’s total rewards program — but it is not only about the insurance. Amalyn helps employers build internal brand loyalty and to create a company culture of health and wellbeing. www.amalynconsulting.comAmalyn offers an outstanding benefit package to include medical, long and short term disability, life insurance, LifeLock protection, paid holidays, and unlimited PTO! When not visiting a client’s office, this is a primarily work from your home office position. Candidates will need to live in the Maricopa County area due to client locations.We are looking for a Bilingual Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous employee benefits administration experience will be an advantage. Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.Responsibilities

• Establishes and maintains relationships with individual or business customers.
• Acts as an advocate for clients and their employees on claim issues and carrier relations.
• Manages employer benefit programs to include marketing renewals, open-enrollment, post-enrollment, benefit reconciliation, etc.
• Prepares benefits presentations, spreadsheets, guides, etc. as needed.

• Analyses risks and make appropriate recommendations.

• Delivers excellent customer service to client and their employees

• Educates clients and their employees on benefits and provides assistance with claim issues.

• Maintains client compliance activities and advise clients on compliance responsibilities.

• Maintains client and vendor database with current information.

• Research issues/problems using internal and external resources and properly document resolution.

• Attends training sessions to stay current on state and federal regulations and requirements.

• Maintains confidentiality at all times.

Skills

• Bilingual in English/Spanish required
• Experience with Excel, Work, PowerPoint, database programs

• Strong (verbal and written) communication skills with an ability to build relationships

• High degree of professionalism

• Good time-management skills with a problem-solving attitude
• Bachelor’s degree in Business Administration, Marketing or relevant field preferred, HS Diploma/GED required.

Job Type: Full-timePay: $20.00 – $24.00 per hourBenefits:

• 401(k)
• Cell phone reimbursement
• Disability insurance
• Employee assistance program
• Health insurance
• Paid time off
• Work from home

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Benefits administration: 1 year (Preferred)

Language:

• Spanish and English (Preferred)

License/Certification:

• Current Arizona Life, Accident, and Health license? (Preferred)

Work Location: Multiple Locations