Our Brand is Growing.
Hiring for a general manager in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Amazing Lash Studio Manager Benefits:
Management Responsibilities
· Act as the general manager / operations manager of the Amazing Lash Studio® Manage and oversee all aspects of studio operations.
· Operations manager duties include ensuring a high level of service, and execution of organizational standards.
· Acts as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
· Sales management duties include management and motivation to set, achieve, and exceed personal, team, and individual membership sales and retail sales goals.
· Assists studio owner in setting and achieving membership and retail sales goals
· Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
· Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and follow-up with guests.
· Provides strong leadership / management presence
· Maintains quality service by enforcing organization standards
· Coaches and trains sales associates / customer service and esthetician and cosmetologist staff on the sales and operations process
· Manages sales associates / customer service and esthetician and cosmetologist staff and schedules
· Inventory management
· Maintains an impeccable and clean studio
Manager Qualifications:
· Experience in management including but not limited to experience as a sales manager, operations manager, or general manager.
· Has excellent leadership, general manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
· Implement structure, policies, and procedures.
· Customer Service oriented
· Ability to identify and problem solve, set expectation, goals, and delegate
· Strong verbal and written communications skills
· Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
· Must be an excellent organizer and problem solver with strong project management skills
· Must be able to work flexible days and hours; including nights, weekends, and holidays
· Competent trainer and motivator
· Mindbody Software experience a plus
Job Type: Full-time
Pay: $17.00 – $30.00 per hour
Benefits:
Supplemental Pay:
Experience:
Language:
Work Location: One location
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