Amazon is committed to supporting businesses becoming successful Selling Partners. We enable this with services like Fulfillment By Amazon (FBA), that provides sellers with fulfillment services to store products in Amazon’s fulfillment centers, which Amazon will pick, pack, ship, and provide customer service for to enable FBA sellers to scale their business and reach more customers. Often, Selling Partners may procure inventory from overseas origins, such as China, South-East Asia, requiring them to independently navigate the complexity of international freight-forwarding, shipping, and customs clearance. Global Mile team solves for this Selling Partner pain-point by offering Global Logistics solutions, with full suite of international shipping, customs clearance and storage solutions. In summary, with FBA, Selling Partners get free shipping to an Amazon fulfillment center, and with Global Mile, the same Selling Partners get an integrated, affordable, and reliable, one-stop operating solution to ship inventory from international locations to the fulfillment centers in US, EU, UK and JP.
Global Mile seeks exceptionally talented, bright, and driven, customer centric, sales individual, who wants to be part of this journey, and be part of the North America Sales and Business team, responsible for recruiting new FBA Sellers to Global Mile and managing key accounts.
As part of this role, this individual will be responsible for pulling together a sales territory plan, reach out to Sellers based in the US, approach, educate, and engage with them introduce them to Global Mile solutions, and onboard them to our platform. This individual will be responsible to improve conversion rates and increase commitment through understanding Seller’s business requirements, matching it with Global Mile’s supply chain solutions. In addition, this person will be responsible for supporting high quality of seller experience, gathering voice of seller, trouble-shooting seller issues with operations teams, and maintain high seller satisfaction results to prevent them from churning. Success in the role is measured, among other factors, from high seller adoption, shipper commitment, segment penetration, high repeat and low attrition and QoQ growth, successfully navigating the challenges and supply chains headwinds emanating from the global pandemic.
The ideal candidate will possess both a sales and business background that enables them to successfully identify and convert opportunities with a high degree of customer obsession. The successful candidate should also be a self-starter who has the ability for problem solving. Qualified individuals must be comfortable to mine data, analyze reports for identifying high impact targets and opportunities. The successful candidate must be prepared to work in a fast-paced environment and with cross-functional teams, located across US, China, EU.
Key job functions for the Sales and Account Manager include:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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