All-Ways Delivers is looking for a manager to oversee our FedEx delivery operation in Saline, MI. All-Ways Delivers is part of All-Ways Transport group with over 120 drivers and operating in multiple states.
Our team in Saline is roughly 8 drivers and we operate 7 days per week. Lead drivers help get the team on the road during the days the operation manager is not on-site
Responsibilities of Operations Manager
· Create and optimize schedules
· Ensure safety training is completed
· Reviewing vehicle conditions pre-trip
o Maintain vehicles with local vendor support
· Attend Weekly FedEx meetings
· Interview new drivers
· Create and maintain safety programs
· Confirm payroll/timesheets weekly
· Be a backup to drivers daily, for call-offs, vacations, extra volume, helping with other contractors
· Be available during the day by phone and ready to leave at any time (you never know what can happen)
· Transfer pickups in the morning
· Consistently check route progress on FCC and driver stop statues on daily service worksheets.
· Handle code 2 with bad addresses over the phone with drivers and prior to dispatching if possible.
· Help physically with loading during the sort, handle QA as soon as possible to get out the same day. (re-packs, address corrections, customer-specific needs, coordinate with drivers on business closures)
· Constantly check stop count throughout sort (looking for sizing, bulk, etc.)
· Optimize DRO nightly and analyze routes (look for bulk, stop count, driver abilities.) Move anchor areas around based on volume, driver’s abilities, and driver days off nightly
· Check on GroundCloud for VEDR events and coach accordingly
· Take phone calls, from drivers, CPC, and customers. Important to build a good relationship with all, especially, customers. Customers will be more willing to work with you if you are running late for a pick up etc. if you take care of them.
· Be the line of communication for FedEx they will call you, asking about anything from possible missed pick-ups, delivery issues, driver information.
· Requirements
· Excellent communication skills
· 1 year of operations management experience
Skills
Benefits
PTO
Medical, Dental and Vision
Profit sharing
Location: 6700 South State Road, Saline, Michigan 48176
Job Type: Full-time
Pay: $50,000.00 – $65,000.00 per year
Education:
License/Certification:
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