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RESPONSIBILITIES
Provides administrative support to Recruitment and HR Functions of AON. Serves as the point of contact for onboarding and HR administrative matters. Collaborates with HR team to maintain, track and audit new hire clearances and employee and benefit compliance areas, if applicable. Assists the department in carrying out various recruitment, human resources programs, procedures and complex assignments. Completes special projects and assignments as needed.
The incumbent must be a highly organized person with excellent attention to detail skills. Will handle highly confidential material in the Human Resources department as well as answer general questions and inquiries in all areas of human resources. Adheres to department policy and procedures. May develop SOPs to support workflow and steps. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
Coordinates on-boarding activities for new hires and temporary staff ensuring all candidates selected for hire/start are cleared through the hiring process.
Manages criminal background checks and communicates immediately any discrepancies to the Recruiter and Talent Acquisition Manager.
Effectively communicates New Hire or Temporary Staff starts and ensure new hire/start notifications are sent out timely to managers and staff.
Ensure new hires receive notification of the drug screen and/or nicotine screening process and follow up with candidate to ensure it is completed.
Communicates any adverse notifications or failure to comply with onboarding process by the new hire to the Recruitment team. To include pre-adverse notification via Background Screen company in use.
QUALIFICATIONS
Associate’s or Bachelor’s Degree in Business Administration, HR, or related field preferred or equivalent experience.
Minimally 5 years administrative office with complex job duties required.
HR and/payroll experience required.
Proven HRIS/ATS experience – Workday or similar platform required.
Workday Pro certification a plus.
Previous experience in healthcare and compliance preferred.
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Leadership and Mentoring: Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal. Ability to effectively lead projects from inception through implementation and assessment.
Human Resources Management: Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM