American Power Systems, LLC Hiring for DC Power Installation Service Manager Job at Denver, CO Full Time

Related Industries: Telecom, Utility/Energy, and UPS/Data Center

Hiring Immediately in the Denver, CO market area.

At this time, we will only by accepting candidates who can provide proof of COVID-19 vaccination.

The Service Manager is responsible for managing each of the respective Service Technicians employed by American Power Systems (APS) and is responsible for maintaining existing client relations as well as cultivating new business. The Service Manager is the APS Representative to all customers. Must have a broad understanding of batteries and the DC Power industry as it relates to the three primary markets served by APS (Telecom, UPS, and Utility).

This position requires frequent travel on a regular basis, including overnight trips, mostly during the week.

Job Profile:

SHIFT TIMES: 1ST: 7:30 AM – 4:30 PM (varies depending on travel and customer requirements, night work required, overtime required, weekends occasionally required)

WORKING ENVIRONMENT: Primarily office and warehouse setting. Also travels to different locations/companies and contends with various working conditions including remote locations, primitive locations, and outdoors.

Job Requirements:

Represent themselves in a professional and business-like manner to customers. Must be presentable and well spoken.

Manage the administrative functions of the Service Department: Hiring, completed training, on-time billing of customers, on-time submittal of paperwork, and scheduling employee PTO.

Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors.

Maintain appropriate staffing level and workload distribution to meet customer and business needs without excessive overtime and non-revenue generating time.

Ensure staff complies with company policies by auditing performance on-site, auditing quality post-service, and reviewing all submitted job close-out documentation; recommend policy changes as needed.

Work closely with the Engineering, Quality, Training, and Safety departments to ensure compliance with APS Quality Management System, Safety Policy, and Competency standards. Ensure entire staff performs required daily Safety procudures and review work and documentation for acceptable quality.

Responsible for the efficient operation of the Service Department(s) and expense control; maintain proper inventory of consumables, procure the proper amount of tools and test equipment, and accurately account for accrued time of staff.

Proactive and reactive management of all service personnel including hiring, training, motivation, career development, reviews, and safety.

Organize and present at tech meetings and safety training.

Oversee warehouse inventory level of consumables, ensure all materials are stored properly and safely, maintain the warehouse in a safe manner, dispose of all non-usable, expired, or obsolete inventory.

Ensure all vehicles are properly maintained, in good working order, and carry all the requisite safety equipment.

Maintain high quality service through regular audits and review of service performed by staff.

Organize, coordinate, and schedule all maintenance, replacement, and Customer service work orders.

Minimum Skill Requirements:

Applicant must be familiar with a variety of the electrical field’s concepts, practices, best practice, and procedures including the technical ability to understand and interpret Electrical Codes, Life Safety Codes, NFPA, Uniform Building Codes, and Lighting Systems where applicable.

Knowledge of industry standards (i.e., Telcordia, IP72202, TP76300, 77350).

An understanding of how a lead acid battery works and which battery is appropriate for each installation.

Must be able to read, write, speak, and understand spoken English.

Ability to read and interpret drawings and technical manuals.

Excellent writing skills, general math skills, strong mechanical skills, strong communication skills, excellent PC skills including use of Office applications and customer software.

Must maintain an acceptable driving record required, pass annual drug tests (random testing required for certain customers), and maintain an acceptable background check in accordance with company and customer requirements and local laws/regulations.

Essential Responsibilities:

Maintain open and positive communication (both in verbal and written form) with employees, departments, and customers.

Work well in a team environment as well as independently and be a self-starter.

Willing to travel between offices, service locations, and customer sites.

Minimum Physical and Sensory Requirements:

· Strength to lift a 50 lb object, without assistance, and items weighing up to 150 lb with assistance. Strength to slide up to 200 lb

· Strength and dexterity to bend, squat, crawl, kneel, crouch, or twist to reach/and or work with assigned systems.

· Strength, mobility and dexterity to use small hand and power tools as necessary and to climb or crawl to install equipment in areas of close tolerance.

· Ability to climb and work on ladders, gantries, and cat walks.

DOT Medical Qualification Card required.

American Power Systems’ in-house service department offers a wide range of DC battery power services. We take pride in delivering quality work in a timely manner, and at a reasonable price.

Accepting Applicants during COVID-19

American Power Systems, LLC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, religion, creed, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, genetic information, military service, veteran status, marital status, socioeconomic status, political affiliation or belief, disability, or any other factor protected by law. American Power Systems, LLC complies with laws regarding reasonable accommodation for disabled employees.

Job Type: Full-time

Pay: $70,000.00 – $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

COVID-19 considerations:
At this time, we will only by accepting candidates who can provide proof of COVID-19 vaccination.

Experience:

• Electrical Installation: 3 years (Preferred)
• Battery Installation: 3 years (Preferred)
• Project Management: 1 year (Preferred)

Work Location: Multiple Locations