American Red Cross Hiring For Blood Collection Staff/Customer Service – Training Provided at Philadelphia, PA  Full Time

• 401 (K) with employer match

• Excellent Health/Dental/Vision insurance

• Paid time off & holidays

• Paid Family Leave (where applicable)

• Career Advancement Opportunities

About this Role
As a Blood Collections Staff member, you’ll use your compassion and healthcare and/or customer service skills to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites throughout the local community. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist, watch this short video:

Responsibilities

• Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation

• Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again

• Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused

• To best meet the needs of our donors and community, Blood Collection Staff work a variable schedule including early mornings, late nights, weekends and holidays

• The aforementioned responsibilities of the Blood Collection Staff describe the general nature and level of work and are not an exhaustive list

Qualifications

• High school diploma or equivalent required

• Customer service experience and effective verbal communication skills are required

• Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required

• A current, valid driver’s license with good driving record is required. Experience driving larger vehicles preferred.

• Basic computer skills required

• Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.

• DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration.