Andia’s Homemade Ice Cream Hiring for Hiring & Training Manager Job at Cary, NC Full Time

Introduction

The basic function of the Andia’s Hiring and Training Manager is to lead all hiring- and training-related activities for all sides of the company–retail, production, catering, concessions, and administration.

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Reporting Relationships

• The Hiring and Training Manager reports directly to the CEO and works in partnership with the Director of Retail Operations and General Managers with all hiring efforts.

• The retail shop General Managers and the Dr. of Production report directly to the Hiring & Training Manager with any/all team-related situations.

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Goals

The overarching goals of the Hiring & Training Manager are as follows.

• Spearhead all recruiting, hiring, onboarding, and training efforts

• Work with General Managers to hire and maintain quality team members

• Lead all company HR efforts

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Tasks & Responsibilities

The Hiring & Training Manager is responsible for the following day-to-day tasks.

• Stay proactive on all hiring efforts (manage/run Indeed, ZipRecruiter, LinkedIn, or any other recruiting platforms)

• Assist General Managers with team issues at the shops

• Assist General Managers with culture-related goals and efforts at their retail locations, including but not limited to planning team bonding events, coming up with rewards/shoutout systems, and more

• Completely in charge of all training processes, documents, manuals, etc.

• Tweak all HR-related systems and processes to make as effective as possible (and document these systems)

• Work with Dr. Retail Operations to train new General Managers

• Work with GMs to train all Scoopers, Senior Scoopers, and Managers

• Work with GMs and Dr. of Retail Operations to be in the loop on all pay decisions regarding retail locations

• Help with planning/launching all new retail locations & staffing

• Work on all official documentation for company, including Andia’s policy books, contracts, incident reports, and all other HR relations

• Weekly check-ins at shops to observe new hires & team performance

• Help launch/manage all company benefits for full-time employees

• Spearhead executive/management team leadership trainings, events, and activities

• Lead company-wide holiday parties and internal celebrations

• Keeper of all company birthdays, anniversaries, and internal shoutouts (on executive/management side, production/catering side, marketing/contractor side, and retail side down to GMs ONLY. GMs manage their own shops below them)

• Keeper of all legal documents, including onboarding paperwork, NDAs, employment contracts, etc.

• Contact person for any calls/questions related to employment (i.e. proof of employment, etc.)

• Ongoing efforts to streamline recruiting, training, and reviewing systems

• Sift through all applicants & set up interviews

• Interview all recruits with General Managers

• Onboard all new hires with General Managers (input legal documentation & get them set up in system)

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Compensation Package & Benefits

• Annual salary with PTO

• Upcoming 401K & Health Insurance

• Discounts on menu items (& sampling new ice cream flavors more than you’d probably like)

• Continued education, including leadership and business training, trips to conventions, and visits to other ice cream shops across the U.S.

• Really great, fun, growing team & a happy industry : )

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Job Type: Full-time

Pay: $61,940.00 – $68,510.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Schedule:

• Self-determined schedule
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)
• Human resources: 1 year (Preferred)

Work Location: Multiple Locations