Appalachian State University Hiring for Associate Director of University Housing for Student and Administrative Services at Boone, NC Full Time

Location
Boone, NC

Faculty Rank: No

Position Number: 084901

Department: University Housing-Operations – 325100

Description of University

Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who
understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes
a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with
passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system,
Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate
majors.

Minimum Qualifications

• Must have a master’s degree
• Must have seven year’s of higher
  education experience
• Must have experience supervising full-time staff
• Demonstrated experience with the use of
  technology, including database management
• Excellent written communication skills as demonstrated in the application materials
• Strong evidence of progress leadership experience

Preferred Qualifications

• The Associate
  Director has primary responsibility for providing direct student and administrative support services in the department and directly
  supervises two assistant directors, front desk supervisor, and indirectly an assignments coordinator, administrative assistant, student
  workers, and interns. 
• The Associate Director is a highly visible member of the university community who interacts across
  divisional lines and works collaboratively with many segments of the university through education, consultation, advisement, and
  referral. 
• The Associate Director provides leadership, management, and strategic direction for the housing contract and
  policies, applications and assignments, communications, marketing, and technology. 
• This position establishes appropriate
  timetables for housing assignments processes including a communication plan, dates, and deadlines. 
• The Associate Director
  works with students, faculty, staff, and university constituents to develop a learning-oriented student community that creates connections
  and opportunities for meaningful experiences.
• Experience with StarRez or housing assignments software
• Knowledge and
  experience in Residence Life, Administration/Assignments, and Facilities
• Experience working collaboratively with faculty, staff,
  and university constituents
• Experience serving on-call to provide emergency assistance to staff and students
• Demonstrated commitment to diversity, equity, and inclusion
• Master’s in related field and/or doctoral degree

Essential Duties and Responsibilities

• Trains, supervises, and evaluates two Assistant Directors and Front
  Desk Supervisor. Indirect supervision of an Assignments Coordinator, Administrative Specialist, student staff, and interns.
• Collaborates with the housing leadership team to create a caring, supportive, collegial, learning, and team focused department.
• Serves on the leadership on-call rotation for the department with the Director, Senior Associate Director, and three Assistant Directors
  in Residence Life.
• Creates a long-range vision for student and administrative services, follows best practices, and works to
  support the strategic plan of the department, division, and university.
• Determines the needs and provides support for StarRez and
  other technology within the department, collaborating with Electronic Student Services and other offices/departments involved.
• Works closely with the Director in all aspects of residential occupancy and management.
• Directs all functions related to
  residence hall assignments for students including the coordination of assignments for ~6150 beds on campus.
• Determines student and
  administrative needs and priorities by reviewing best practices; establishing committees, work groups & focus groups; developing
  programs, procedures, and policies that meet departmental, divisional, and university needs.
• Coordinates administrative room
  changes in collaboration with the Office of the Dean of Students, Title IX, Facilities, and Residence Life.
• Creates and executes a
  communication plan for the department and ensures staff are trained appropriately.
• Guides the direction and support for all
  communications and marketing functions within the department.
• Fosters and facilitates long and short-range planning as it relates
  to the housing contract and policies, applications and assignments, communications, marketing, and technology.
• Conducts housing
  rates reviewal process with student leaders and divisional representatives.
• Oversees departmental housing charges, student account
  billing, and appeal review for special circumstances through petitions and appeals.
• Presents to parents/guardians, students, and
  other constituents for orientations, open houses, and sessions on housing processes and procedures, residential and community living, and
  license contract and associate policies.
• Trains undergraduate, graduate, and professional staff on the housing contract and
  associated policies.
• Works in conjunction and collaboration with the director and other university leaders as it relates to
  policies and procedures that impact the University Housing program and its operation.
• Ensures the University Housing Residence
  Hall License Contract is annually updated and vetted by appropriate offices to maintain consistency and fairness with university policies
  and procedures.
• Establishes appropriate timetables for housing assignments processes including a communication plan, dates and
  deadlines.
• Aids in the direction and support for the technology functions within department and residence halls.
• Leads
  and serves on on departmental and university-wide committees and task forces as assigned
• Seeks sustainable initiatives aligning
  with the academic mission of the university and include the ideals of a just society that embraces all forms of diversity, equity, and
  inclusion.
• Attracts and retains quality staff in the areas of diversity and inclusion.
• Assists with the recruitment,
  selection, and training of staff
• Supports crisis management response and case management for resident students.
• Reviews
  on-call duty logs and consults with staff as needed.
• Provides leadership during crises in the residence halls or the greater
  campus community as needed
• Provides emergency assistance to staff and residents as needed.
• Other duties as assigned by
  the Director of Housing.

Type of Position: Full Time Position

Staff/Non-Faculty:
Staff/Non-Faculty

Appointment Type: 1.0

Work Schedule/Hours
Mon-Fri,
8:00-5:00pm with some Nights/Weekends and serves on leadership on-call rotation

Number of Hours Per Week: 40

Number of Months Per Year: 12

Mandatory Staff: Yes

Suggested Salary
Range: $72,000-$77,000

Physical Demands of Position

Light work. Exerting up to 20 pounds of
force occasionally.

Posting Date: 09/01/2022

Closing Date
10/16/2022

Open Until Filled: No

Evaluation of Applications Begins
10/16/2022

Proposed Date of Hire: 12/05/2022

Special Instructions to Applicants

Please attach
required documents:
Cover Letter
Resume
List a minimum of 3 professional references or attach a List of References with
Contact Information

Search Chair Name
Nicole Lenez

Search Chair Email
[email protected]

Disability Accommodation
Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda
Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or [email protected].

Diversity and Inclusion at Appalachian

We at Appalachian
State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the
successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including
alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase
learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are
safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity
opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university
community.

Background Check Statement

Any offer of employment to a successful candidate will be
conditioned upon the University’s receipt of a satisfactory criminal background report.

Eligibility for
Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process
can be completed. This position may or may not be eligible for H-1B sponsorship; EHRA positions are evaluated on a
case-by-case basis. To request further information about sponsorship for this position, please contact International Student and Scholar
Services and Outreach at [email protected]

Quick
Link
https://appstate.peopleadmin.com/postings/35761

Posting Number
201501011P