Assist in bridging customers and internal teams for the best business outcome, the Account Executive is able to independently identify the right market segment, reach out to prospective customers, work on proper product specification, drive and work with internal teams to develop the product and manage the product cycle.
Job Duties
Remain in frequent contact with customers and responsible for driving high customer satisfaction.
Work with customers on business routines, such as orders, deliveries, etc.
Respond to complaints and resolve issues aiming to balance customer satisfaction and company benefits.
Assist in quote and negotiate business terms and agreements and maintain sales records
Unearth the new opportunities from existing customers and pursue new customers.
Compile business reports and update status to the reporting manager
Performs other duties as assigned.
Education
Bachelor’s degree in Engineering or Business Administration is preferred.
Experience
No prior experience is necessary but must have strong desire to pursue a sales career.
OTHERS
Proficient in Windows and Microsoft Office is required
Strong oral and written communication skills; ability to communicate effectively across all business levels and functions
Sound judgment on making own decisions or escalating to management team when needed
Bilingual in Mandarin Chinese is required (some customers are located in China)
Achievement-oriented, resilient, and optimistic
LOCATION
account executive
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