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Job Posting Title
Director and Global Process Owner (Sales and Marketing)
Pay Range
$152,378-$282,989
Summary
We’re pioneers in our field and relentless in our pursuit of excellence. Aristocrat is an ideas company at heart, which means innovation is embedded into every aspect of our business. Whether we’re designing sleek new cabinets, premium game content or award-winning systems, we apply fresh thinking and creativity to deliver the world’s greatest gaming experience, every day. With cool new titles, such as Game of Thrones TM, Sons of Anarchy and Lightning Link along with our award-winning app Heart of Vegas, we’re continually pushing the bar of creativity.
What You’ll Do
The Director & Global Process Owner (Sales and Marketing) is responsible for driving process harmonization, transactional efficiency, organizational design, and prioritization of all related initiatives and decisions. The position will collaborate with key stakeholders and identify opportunities to deliver new services where appropriate. The position provides stewardship to assure that quality, operating, financial, and customer satisfaction objectives are achieved. The position designs policy, process, key performance indicators, and master data attributes for the Sales and Marketing value stream from BDE Opportunity and Pipeline creation to customer sign off on quotes generated during this value stream.
Job Requirements
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Designs & implements transactional processes for Global Process Owner (Sales and Marketing), including development of a global process “blueprint” that will be implemented into policies, procedures and systems
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Primary liaison between IT System Owners (Salesforce, D365, eCon) and the business community relative to process design, improvements and priorities.
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Assures achievement of internal service requirements defined by formal Service Level Agreements and Key Performance Indicators
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Assures successful implementation of standard global processes, evaluates end-to-end performance and adjusts as needed
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Contributes substantive content throughout business process improvement and modernization efforts to reengineer methodologies and principles, including associated processes, technology, organization structure(s), skills, and organizational culture
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Establishment of ongoing continuous improvement culture and practices
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Contributes substantive content to change management plans, reports, processes, business policy, regulations, and SOPs with minimal guidance
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Contributes substantive content to define requirements for information systems required to facilitate and support business process improvements, procedures, and with the development and application of organizational-wide information models
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Together with IT management develop budget estimates, resource estimates and return on investment metrics in support of business process reengineering efforts
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Coordinates business process improvement and modernization efforts to methodologies and principles, including associated processes, technology, organization structure(s), skills, and organizational culture
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Coordinates efforts to develop change management plans, reports, processes, business policy, regulations, and Standard Operating Procedures with minimal guidance
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Coordinates efforts to define requirements for information systems required to facilitate and support business process improvements, procedures, and with the development and application of organization-wide information models
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Coordinates efforts to integrate new processes with existing ones and communicate changes to all stakeholders. Key coordinator between project teams to ensure enterprise-wide integration of reengineering efforts
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Mentors, coaches, trains and develops employees within their value stream
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Manages and recommends plans to increase the utilization of the existing systems to benefit all business units impacted.
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Occasional travel either nationally or internationally as required
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Performs other duties as assigned.
What We’re Looking For
- Bachelor’s Degree in Business or related field. A combination of education and relevant experience may be considered in lieu of degree.
- Experience in a casino gaming or manufacturing environment is preferred.
- At least five years management experience.
- Experience in process alignment and process improvement, systems implementation, project management and resource planning are highly recommended.
- Managerial experience in a public company, operating within a heavily regulated environment is preferred.
- Proven ability to effectively manage people and perform data analysis, interpretation and reporting tasks is required.
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
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World Leader in Gaming Entertainment
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Robust benefits package
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Global career opportunities
Our Values
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All about the Player
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Talent Unleashed
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Collective Brilliance
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Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
