Oversee the activity of the region to ensure daily business needs are met. Monitor SCC load management activities. Act as a working SCC when the volume or attendance dictates. Provide efficient execution of daily network operations activity, and assistance in the areas of reporting, issue management and resolution, KPI management and carrier management.
QUALIFICATIONS* (include education, certifications/licenses, experience, language, mathematical, computer, level of reasoning, physical demands and preferences (a plus) :
Education and Experience Requirement*
Language and Technical Skills Requirement*
Physical Demands and Work Environment*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is usually performed in an office environment with normal noise levels. Involves prolonged sitting and computer usage.
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Its contents imply no contractual obligation and may be changed by the company at any time.
Job Type: Full-time
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