Position is Monday through Friday 8 am to 5 pm with the ability to work additional hours as needed. Incumbent will support Consumer Credit Reporting.
Incumbent can be located anywhere within the Arvest four states footprint. (AR, OK, MO, KS)
Preferred Qualifications: Experience with credit bureau reporting and credit disputes.
SUMMARY: With limited direction, the Integrated Account Servicing (IAS) Manager provides leadership of a team within a larger unit/function with team members who possess common skill sets and similar objectives. Responsible for team development and resource coordination of the assigned department(s). The incumbent ensures that department duties are performed in an accurate, prompt, and efficient manner to provide exceptional and consistent service. The incumbent ensures applicable banking laws, rules, regulations, and bank policies are followed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
TEAM ACCOUNTABILITIES:
SUPERVISORY RESPONSIBILITIES:
Directly supervise 2 or more associates as assigned by the Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Ensure direct reports have completed required compliance training and are adhering to all internal procedures and controls as it relates to bank policy, laws, regulations and Arvest’s BSA/AML Program. Responsibilities include interviewing, hiring, appraising performance, rewarding, and disciplining associates. The incumbent has the authority and the appropriate influence to make recommendations regarding hiring, firing, advancement, promotion, or any other change of status of other associates within the guidelines of the bank’s procedures and guidelines for such change of status events. The incumbent provides training, planning, assigning, and directing work assignments and schedules; addressing complaints and resolving problems.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
OTHER SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 25 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
The associate must be able to travel occasionally by themselves within the US, including overnight, and via automobile and air.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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