Ascension Hiring for Senior Sales AND Marketing ACA Coordinator Job at Troy, MI Full Time

• 
  Department: Risk Management
• 
  Schedule: Monday-Friday, 8:00AM – 5:00PM, Fully Remote
• 
  Facility: Automated Benefit Services (ABS)
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  Location: Troy, Michigan

Benefits

Responsibilities

• Works with Management on projects and process improvements.
• Assists in preparing/training for the Sales team for upcoming changes involving the
  systems/products/guidelines/procedures.
• Assists Management with tracking projects to meet goals.
• Helps coordinate the updates to the guidelines and procedures.
• Assists Management in performing Quality Assurance Audits.
• Serve as subject matter expert for the Individual ACA Product.
• Effectively educates FMOs, agents and brokers on the product offering including how to use the Health Sherpa system to quote and enroll members.
• Serve as the key liaison between external partners (Agents, Agencies, FMOs, Brokers) and key internal partners (Sales, Marketing, Compliance, Legal, Accounting).
• Resource to the Sales team and new coordinators to guide their questions and training.
• Support agent with issue resolution.
• Responsible for reporting from EDE system or other sales support systems (Salesforce) in order to capture sales and agent recruitment activities.
• Tracks broker/agent ID’s for commissions and incentives.
• Works with Marketing to develop marketing strategies and campaigns, marketing materials and training materials to support the ACA product offerings.
• Collects competitor materials for marketing and educational purposes.
• Coordinates renewal efforts to increase returning consumers.
• Assists with the Agent Licensing process and screens incoming paperwork for Agent Appointment and Licensing.
• Assists new agents joining the marketplace for the first time with registration and training
  guidance.
• Handles Daily/Monthly Sales reporting Handles plan changes, eligibility issues, Open Enrollment questions, etc.
• Assists Sales and Marketing with agent event support, maintaining marketing and promotional
  materials and agent surveys.
• Performs other duties as assigned.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1 to 2 years experience in a sales or sales support role required.
• High level of experience with the FFM – Federally Facilitated Marketplace Exchanges.
• Experience working in an agency/broker environment supporting multiple agents who sell the
  individual product a plus.
• Experience with Healthcare. gov and/or other Enhanced Direct Enrollment platforms,
  HealthSperpa preferred.
• Active license in Life and Health Insurance preferred.

Why Join Our Team

Equal Employment Opportunity Employer