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ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.
Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Traka Americas for a Production Technician.
Part of Global Solutions, Traka Americas is the manufacturer of one of the world’s first electronic key management systems. We are the global leader in innovative technology for sophisticated, intelligent key management systems and locker solutions. Traka operates in a wide variety of markets such as Healthcare, Education, Commercial Enterprise, Critical Infrastructure, Government, Hospitality & Gaming, and more.
Traka products and solutions solve real-world problems by securing, managing and auditing the keys and equipment at the heart of a successful operation from small business to fortune 100 companies.
Your Role in Keeping the Future in Safe Hands…
As the Production Technician for the Global Solutions division of ASSA ABLOY, you will have the opportunity to become a valuable member of our Operations team, making a genuine, positive impact in the lives of our customers.
Reporting to the Operations Manager, you will prepare, configure and test electronic key/locker hardware and software systems to meet customer work order specifications and quality standards.
What you will do…
- Prepare, configure & test electronic key/locker hardware and software systems to meet customer work order specification and quality standards using hand and electrical tools.
- Work order administration and management via web-based ERP & CRM software.
- Inventory management of key and locker cabinet hardware and spare parts.
- RMA process management and warranty hardware repairs.
- Documentation & reporting of all quality issues in-line with quality assurance processes.
- Uphold Traka USA’s outstanding reputation for delivering superior customer service to retain market edge over competitor products and services.
- Troubleshoot electronic system circuitry and cabling using basic electrical technician tools, e.g. digital multi-meter.
- PCB level assembly, troubleshooting and repair involving soldering.
- Install and configure firmware applications on control system hardware.
- Install and configure software on test computers and servers.
- Program key/locker hardware network interface for use on TCP/IP networks.
- Pack and arrange shipping of all key/locker cabinet and spare part work orders.
- Monthly stock-take involving count & re-conciliation of inventory items – working closely with the finance team.
- Maintain detailed service and equipment records.
- Technical support coverage to end users as required.
What we expect of you…
- Technical or manufacturing qualification/certification or equivalent workplace experience is highly desirable but not mandatory for this position.
- Excellent work ethic, dedication and ability to work in a team.
- Excellent communication and inter-personal skills.
- Good knowledge of Microsoft Windows operating systems.
- Good knowledge of Microsoft Office suite including Word, Excel, Access and PowerPoint.
- Knowledge of computer networks desirable
- Interest in technology and innovation desirable.
- Ability to work individually, unsupervised, and as part of a team.
- Ability to follow operational procedures and work to strict project deadlines.
- Experience in a technical or manufacturing position is desirable.
- Forklift experience a plus.
What you can expect from us…
- 15 days PTO in addition to federal holidays
- Health insurance
- Dental insurance
- Vision insurance
- 401k option
- Laptop
- Modern office work environment with free drinks and snacks
Application
You can submit your application by clicking ‘Apply Now’. We will not consider application received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.
About Us
Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.
