Overall Purpose: Manages, directs and supervises assigned inside direct sales representatives who sell all company products into an assigned territory.
Key Roles and Responsibilities: Directs and supervises assigned sales account managers who primarily sell over the phone or via telepresence generate existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions to ensure achievement of both unit and revenue objectives for customers. Formulates sales plan for teams assigned accounts and provides tactical input to leadership. Provides input for sales strategies for region. Participates in the assignment of territories and accounts to Sales Representatives. Collaborates in planning sales strategy and training sales team in implementing plans. Provides expertise and consultation to assist with difficult customer problems and participates in important negotiations with key customers and supports large account sales. Spends a majority of the time in the field. Requires organizational and technical knowledge sufficient to resolve complex customer problems. Territory may be defined by geography, product, channel or specific accounts. Requires extensive knowledge of engineering and complex aspects of Company products and service. Manages the work efforts of individual contributor direct reports and influences the hiring, firing, performance appraisals, and pay reviews. Responsible for coaching and developing direct report subordinates. Education: Typically requires a Bachelor degree. Experience: Typically requires 8 to 10 years direct work experience and one year leadership Supervisory: Yes.
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