Aureon Hiring for Human Resources Manager at   West Des Moines, IA Full Time

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The Human Resources Manager is the primary HR contact/liaison in support of the Aureon Contact Centers.
• Primary contact for all Employee Relations items, including progressive discipline/corrective action
• Acts as a Business Partner advising and leader the Operations team in areas including (not limited to); Work from Home strategy, team development, leadership development, coaching and counseling on performance
• The Human Resources Manager is responsible for all recruitment, sourcing and selection processes within the employment life cycle –
• May individually complete hourly recruiting activities- or partner with Operations to include Managers/Supervisors in the process and or/oversee other members of the HR team in the recruiting
• Implements processes related to the Applicant Tracking Software
• Notifies appropriate parties including IT and Corporate Services of new employees and start dates.
• Oversees the process for background checks and other pre-employment screenings; ensures all pre-hire documentation is in order.
• Works closely with hiring managers to ensure that candidate fill rate targets are met, presented candidates meet expectations and the cost to hire is within guidelines
• Manages the vendor relationship, executed contracts and contracting process for all independent contractors, temporary employees and permanent replacement recruiters
• Recommends vendor contracts based preferred terms and market competitive rates
• Submits data for monthly business unit dashboard as requested and by deadline
• HR Manager will partner closely with the HR Operations Manager to ensure consistency in practices between ACC and Aureon Technology, as well as systems knowledge/understanding redundancy
• The Human Resources Manager will also integrate and partner with the CPO, along with Finance to develop Workforce Planning Modeling for Aureon Technology, as well as Merit Planning.

EDUCATION, TRAINING, AND EXPERIENCE:
Required

• Bachelor s degree, and
• Minimum 5 years of Human Resource Generalist Experience
• Equivalent combination of education and experience

REQUIRED SKILLS:

• Ability to work under general supervision and work independently on projects
• Utilize work experience and judgment to plan and accomplish goals. A moderate degree of creativity and latitude is expected
• Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner
• Excellent written and oral communication skills
• Ability to perform multiple tasks simultaneously, often changing assignments on short notice
• Ability to adhere to strict confidentiality standards
• Ability to present information to various groups in a variety of formats including large group presentation

TOOLS, EQUIPMENT, AND SOFTWARE:

• Must be able to proficiently operate Windows PC with MS Office and MS Outlook
• Proficient use with Applicant Tracking Systems
• Ability to utilize Excel in a dynamic manner so as to manage Workforce Management

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

• Primarily indoor work in an office environment requiring long periods of sitting
• Frequent utilization of manual dexterity and visualizing of a computer screen
• Some travel by vehicle
• No unusual physical requirements

Job Type: Full-time

Work Location: Multiple Locations

Posted on :
Thu, 21 Oct 2021 11:48:41 GMT