What do we do? Medical Solutions is one of the nation’s largest providers of total workforce solutions in the healthcare industry, connecting nurses and allied health clinicians with hospitals and healthcare systems across the country and around the corner. Through our family of brands, we also serve a segment of clients outside of the healthcare space. And we’re the very best at what we do.
You’ll love our culture that’s filled with heart and soul. As a company and employer, we’re sincerely and unabashedly us. We lead as humans first and believe the unique qualities of each team member make us better together. We share a purpose for helping others and the drive to make a difference. And we offer endless opportunities for personal and professional growth, throughout your career.
At Medical Solutions, you’ll find a great place to work and a career home. We’ve received Best Places to Work awards, landed top industry awards, and received accolades for the impact we’ve made in business and within our community.
But the only way to really get to know us, is to join us. We think you’ll fit right in.
Onboarding Specialist – Job Description
An Onboarding Specialist is responsible for providing administrative support to a team of Account Managers and Recruiters with regard to achieving required compliance standards prior to the start of an employee’s assignment according to Aureus and Client guidelines.
Job Responsibilities:
Employee Records Management
Analyze employee files to identify compliance required for assignment onboarding
Identify, set-up and process medical record testing and documentation
Complete onboarding calls with employees on assignment
Conduct follow-up on incomplete and pending items, working closely with Account Managers, Quality Assurance, Support Staff and Management to ensure deadlines are met
Manage and review returned documents and records adhering to division policy and procedure
Accurately import onboarding information to both the employee’s file in REMI and VMS systems if applicable
Communication
Communicate professionally, both orally and written, with third party vendors, candidates/employees, and co-workers
Adhere to established communication deadlines and parameters with third party vendors, candidates/employees, and co-workers
Utilize the chain of command to determine what and when internal communication is necessary
Behavioral Competencies
Attitude & Effort: Displays a willingness to learn, accepts coaching/feedback, and practices the effort/activity required to succeed
Customer Satisfaction: Provides prompt, quality service to internal and external customers, creates effective working relationships and works to resolve issues effectively and professionally
Teamwork/Cooperation: Builds relationships with co-workers and supervisors by helping others, offering assistance, and supporting what’s best for the team/department
Time Management: Prioritizes job duties and organizes work responsibilities efficiently by planning and time-blocking
Mission & Values: Portrays the company’s mission and value statements in all business conversations, transactions, and decisions
Systems & Tools
Demonstrate proficiency in utilizing computer systems/applications (i.e., MS Office, Remi, Notes, Internet) to satisfactorily perform the job functions and duties associated with the position
Perform other duties as assigned by the Manager or as the situation dictates.
Job Qualifications:
High school education is required
The ability to:
Utilize a touch-tone telephone, view a PC screen, type at least 35 wpm, demonstrate proficiency in basic Windows operations and use of miscellaneous office equipment (fax, printer, copier)
Speak and write professionally and follow oral or written instructions
Establish a working relationship with employees, clients and candidates
Organize tasks and manage time and multi-task with a sense of urgency and efficiency
Function as a cohesive team member, engaging in open communication with all team members, and proactively working in support of the Division’s performance goals
Comply with all company policies and procedures – including adherence to all local, State, and Federal fair employment practices
Preferences:
At least 1 year of sales support or related work experience preferred
At least 6 months experience in a C&A Industries administration position preferred
Some of the benefits we offer…
Insurance: Day 1 benefits (health, dental, vision, 401(k) + employer match) and company-paid life insurance; short and long-term disability; supplemental life insurance for yourself, spouse & child(ren); and multiple voluntary benefits
Remote work option – we’re where you are!
Flexible PTO (PT-Oh!)
Flexible schedules
Award-winning training program
Connectivity stipend
Competitive compensation as part of our total rewards package
(8) paid Holidays
Paid parental leave
Employee Assistance Program (EAP)
Why us?
We live our Values in all we do
Commitment to diversity, equity, and inclusion
Focus on total wellbeing
Employee Experience Team that provides perks in-office and virtually
Relaxed culture and casual dress (t-shirts and flip-flops welcome!)
Learn more about Medical Solutions and what it’s like to be part of our team. Check out our Careers website, https://www.thebestjobieverhad.com.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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