Bailey Toliver RV Hiring for Service Writer Job at Victoria, TX Full Time

Service Advisor/Writer

• Attitude is everything—greet RV Service & Parts department customers promptly and courteously.
• Previous experience, commissions plus base pay.
• Listen to each customer, and clearly, articulate repair needs to technicians.
• Upsell recommended/additional services using low pressure, high integrity methods.
• Provide accurate estimates of repair/maintenance costs.
• Create and maintain repair orders in the dealer management system.
• Upsell parts to customers and ensures they are properly notated on the repair order.
• Adherence to dealership policy on customer vehicle care and operation.
• Follow up on each repair and keep customers informed of progress.
• Inspect repair quality and ensure that all work is complete.
• Notify customers when vehicles are ready for pick up.
• Review and explain repairs and associated costs to customers.
• Handle minor customer concerns and complaints.
• Keep the RV Service Manager informed of all problems and potential problems.

Job Type: Full-time

Pay: $3,000.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay
• Commission pay