Baltimore Corps Hiring for Operations Manager Job at Baltimore, MD Full Time

Baltimore Corps enlists talent to accelerate social innovation in Baltimore and advance a citywide agenda for equity and racial justice. By matching talent to opportunity, Baltimore Corps works to empower the social entrepreneurs, community leaders, and public sector innovators tackling some of the citys most pressing challenges and building a stronger Baltimore every day. Baltimore Corps is a fast-paced, entrepreneurial environment that values initiative, hard work, and a teachable nature. We are building a team that shares the companys values, work ethic, and vision for the future.

ROLE DESCRIPTION

Baltimore Corps seeks a detail-oriented, proactive professional to serve as Manager ofOperations. Reporting to the Deputy Director of Finance and Operations, the person in thisrole will implement and manage scalable programs and efficient systems; manage theoperations process, and execute an operations strategy that embraces design, planning,control, and performance improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES

OPERATIONS (75%)

Systems thinking: Develop and manage internal systems; and train staff. ? Collaborate with the Deputy Director of Finance and Operations to develop, implement, and maintain operational systems across the organization.

Determine organizational needs against department requirements and restraints ? Develop, implement, enforce and evaluate policies and procedures

Develop processes for enhancement of program operational systems ? Test, evaluate and maintain financial systems; grant tracking systems; contractor systems; and other human resources benefit systems

Support in the development and enhancement of the employee onboarding and offboarding process

Analyze process workflow, employee and program requirements, andorganization layout; implement changes as needed.

Work with the Deputy Director of Finance and Operations to forecastoperational requirements by program, prepare an annual budget for processenhancements, analyze variances, and initiate corrective action

With input from the Deputy Director of Finance and Operations, create anorganization-wide process improvement and operational strategy:

Design, manage, and improve the internal operations system

Grow the efficiency of existing organizational processes and procedures toenhance and sustain the organizations internal capacity

Keep costs within a defined budget

Support the development, implementation, and maintenance of quality assuranceprotocols

Collaborate with the Deputy Director of Finance and Operations and program leads todevelop and manage a standard operating procedure for each programmatic ororganization-wide system; create a schedule for annual org-wide trainings and leadfacilitations of those trainings

Communicate internally and externally with management, staff, and vendors to ensuresmooth operational processes for all stakeholders; effective procedure and qualitysystem function

Execute on all department strategic and operational objectives.

Work in collaboration with the IT department, primarily the Deputy Director of Tech andSystems to integrate quality IT software tools and systems that will support operationalefficiency.

Other duties and projects as assigned

HUMAN RESOURCES OPERATIONS (15%)

Manage onboarding and off-boarding logistics for all contractors, consultants, placements and fellows

Serve as external hiring service liaison

Provide excellent customer service and support to program clients

ADMINISTRATION AND SPECIAL PROJECTS (10%)

Attend all staff and department meetings.

Other duties as assigned

REQUIRED QUALIFICATIONS

At least 3-5 years of experience in the field of operations

Highly detail-oriented, careful, and precise

Ability to manage competing demands and multi-task in a fast-paced environment ? Ability to effectively problem-solve and exercise judgment

Ability to work collaboratively across departments with a diverse team ? Excellent written and verbal communication skills and excellent interpersonal skills ? Ability to give, receive, and incorporate feedback

Mission-driven spirit and alignment with the values of Baltimore Corps ? Critical and strategic thinker; A self starter

PREFERRED QUALIFICATIONS

Experience with Salesforce or related software systems

Business development skills

Leadership ability

TIMELINE AND COMPENSATION

This is a full-time salaried position, ranging from $50,000 – $55,000, commensurate with qualifications and experience. BaltimoreCorps is proud to offer additional benefits for ouremployees including, but not limited to, health and dental benefits, generous vacation time,wellness policies, and flexible work hours. This role is Baltimore-based and temporarily remote due to COVID-19.

COVID-19 Vaccination Policy: All Baltimore Corps employees must be fully vaccinated against COVID-19 prior to their first day of work. To request an accommodation for medical or religious reasons, please notify the Baltimore Corps Human Resources department after you receive a job offer.