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Job Description
Primary City/State:
Sun City West, Arizona
Department Name:
Home Care Team-West
Work Shift:
Day
Job Category:
Administrative Services
The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.
Join the largest home health agency in AZ! Banner Home Health-Phoenix has an average daily census of 1800 (across the Maricopa and (parts of) Pinal Counties). We operate 2 locations in the Phoenix metro area – the centralized, parent location is in Gilbert with a branch in Sun City West.
As an Office Coordinator, you will be responsible for scheduling clinicians, answering phone calls, processing reports, and supporting field staff and clinical managers with daily operations. This position is located in Sun City West.
Ranked in the top 25 percent of all home care agencies in the United States, Banner Home Care is the largest nonprofit, free-standing home care agency in Arizona. We provide intermittent health care for patients of all ages in the comfort of their home. Our home care team is experienced, compassionate and professional, and the results prove that Banner Home Care measures better than the national and Arizona average in almost all Medicare Quality Compare patient satisfaction results. Banner Hospice have been providing comfort care for the past 10 years in the Phoenix Metro area. The goal is to support quality of life, honor the wishes of patients, maintain the dignity of the individual and support the family through their grieving process. Inpatient Home care is also available for respite care and symptom management. The Banner Hospice Team can provide comfort to the patient and family by alleviating symptoms, by providing meaningful help and by creating an environment to develop lasting final memories.
POSITION SUMMARY
This position is responsible for providing support for the daily operations of a department, function, or center to ensure smooth work flow and operations. Responsibilities may include assisting in the management of an essential department function or process, as well as providing administrative and advanced secretarial support as indicated. Acts as a contact for external agencies, and when assigned, as a resource for various departments.
CORE FUNCTIONS
1. Performs a broad range of administrative support details on a regular basis, including composing correspondence, typing, filing, scheduling meetings, and maintaining appropriate databases. These details require initiative and judgment to make independent decisions. Maintains high degree of confidentiality regarding sensitive information.
2. Assists in department management processes including but not limited to: billing, specialized processes, budgeting, payroll, contract management, credentialing, licensing, accounts payable, and supply ordering.
3. Manages an essential department function, process or project which requires a specialized skill set such as budget preparation and monitoring of monthly financial reports for variances. Initiates requests for payments, purchase requisitions, and any additional paperwork related to the various financial matters for the department.
4. Responsible for assisting in coordinating, organizing, and preparing approved educational opportunities for relevant department courses. Performs administrative and reporting functions related to educational activities.
5. Compiles data, maintains all files/records and statistical updates needed to obtain state designation and verification. Coordinates and tracks CMEs, CEUs, and certifications for applicable positions and keeps records as indicated for regulatory agency, designation or verification organization. Participates in preparation for department reviews.
6. Coordinates and participates in special projects as assigned. May prepare special reports and summaries that utilize advanced computer skills/software for word processing, spreadsheets, graphics, documents, reports and presentations.
7. Interactions may include, but are not limited to, all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, vendors, community providers and agencies.
MINIMUM QUALIFICATIONS
Must possess a general knowledge of healthcare administration as normally obtained through the completion of an associate’s degree in business, healthcare administration or related field.
Requires a proficient knowledge of clerical and administrative services, education, training, and development as typically demonstrated through five years of experience in a business and/or healthcare environment.
Excellent oral and written communication skills. Highly organized and responsive. Excellent human relations and interpersonal skills. Position requires proficiency in personal software applications, including word processing, generating spreadsheets, and creating graphics/presentations.
PREFERRED QUALIFICATIONS
Bachelor’s Degree in related field preferred.
Additional related education and/or experience preferred.
