Client Onboarding Specialist – MUST BE BILINGUAL
Position Summary:
The Onboarding Specialist is responsible for managing the onboarding lifecycle for our candidates and new employees. The primary
objective is to move top talent through the onboarding process as quickly, efficiently, and as accurately as possible to limit the
amount of time between offer and the first day of employment. This role requires a highly motivated person with exceptional
communication and organizational skills, along with meticulous attention to detail.
The Onboarding Specialist will directly engage with offered candidates via phone and video to ensure completion of hiring process
steps in advance of joining the organization. These steps may include securing the return of signed offer letters and joining
documents, facilitating background checks, and assisting with new employee orientation on the first day of employment.
Additional responsibilities may be added as the needs of the business change and expand.
Main Job Tasks and Responsibilities:
Independent decision-making authority as it pertains to adjudicating backgrounds
Review all backgrounds for assigned groups and make decisions on next steps and write-up recommendations for any
escalations based on cases in the past that have set precedence.
Manage requisitions and candidates through the full onboarding process from offer through the first week of employment,
and partner with respective team to ensure completion to meet goals
Lead and conduct New Hire Orientation (in-person and virtual)
Serve as the primary point of contact for candidates and hiring managers throughout the entire recruitment process
Assist with the development and maintenance of candidate communications, offer letters, disclosures, new hire rosters,
and reports
Monitor candidate pipelines within onboarding and research blocks or problems and make recommendations for
improvement
Ensure that all candidates pass the minimum requirements for the role regarding completion of paperwork and any pre-
employment checks
Document and maintain processes for new hire onboarding
Facilitate weekly reviews to ensure all candidates have completed all requirements for the role and documentation is
updated and accurate
Provide regular reporting and updates on candidate onboarding pipeline
Maintain a high level of professionalism and confidentiality at all times
Provides continual professional contact with the new hire on instruction for each onboarding requirement and a resource
for general questions
Performs other duties and responsibilities, as assigned
Education and Experience:
3+ years’ of onboarding experience with a focus on high-volume hiring/onboarding
Demonstrated advanced skills and proficiency with MS Word, Excel, Powerpoint
Knowledge of employment guidelines, practices, and laws/regulations
Experience with an Applicant Tracking system and HRIS/HCM System
Key Competencies and Skills Required:
Strong interpersonal skills with the ability to communicate with all levels within the organization both verbally and written
Ability to execute tasks, independently
Excellent organization and time management skills to handle multiple tasks in an environment with large volumes of data
and paperwork
Significant attention to detail
Must be self-motivated and comfortable working with and meeting deadlines
Ability to appropriately prioritize tasks and provide detailed documentation/follow ups
Basic facilitation skills and working knowledge of virtual presentation tools
Organizational Structure:
Reports directly to the Director of Recruitment
Works directly operations, recruitment and payroll departments
May require direct supervision of internal office staff and external employees
Related keywords: human resources, recruiter, hr
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
Schedule:
Supplemental Pay:
Education:
Experience:
Work Location:
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COVID-19 Precaution(s):
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