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Job Discription
BAYADA Home Health Care is seeking a On Call Manager to work from home for our Falmouth, MA Office.
Do you want to make a difference in people’s lives? We’re BAYADA Home Health Care-a leading home health care company-and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities:
- Respond to inquiries and service requests received via phone
- Responsible for coordinating home health care services during non-business hours for our clients
- Report end of shift census of calls
- Schedule staff members and be able to multi-task in a calm and compassionate manner
- Retrieve messages via voicemail and returning calls promptly
- Problem solve and maintain emergencies by coordinating all clinical issues with the on-call nurse
- Training for the position will take place in the office
Qualifications:
- High school diploma required, Associates degree strongly preferred
- Staff scheduling experience (within home care preferred)
- Strong customer service skills required
- Ability to multi-task and work under pressure
- Strong computer skills required
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.