We are seeking a Telecommunications Support Specialist (IT Senior Specialist) to join our team! You will resolve computer-related issues for your clients.
Job Duties:
Requirements:
Advanced proficiency in two or more of the following fields: Network Services, Server Administration, Wireless Communications, Telecommunications.
Experience in helping people communicate through managing, designing, and implementing enterprise scale VoIP over IP network environments with a focus on voice and collaboration technologies.
Provide high level operational support and receive escalations from teams to ensure final resolution on Voice & Collaboration related incidents.
Monitor Voice & Collaboration infrastructure capacity and performance to ensure continued, uninterrupted operation of its systems and applications.
Lead/coordinate Voice & Collaboration infrastructure changes and upgrades.
Ensure full compliance on Corporate Change Management policies and procedures for Voice & Collaboration infrastructure
Experience with ISDN, IP/SIP trunking, analog trunking & SBC deployments
This position is required to report during Emergency Activations and may be required to work holidays/weekends/evenings as directed by the ITS Director or his designee.
Must have a valid Florida Driver’s License.
Must be able to pass a background check (including fingerprinting) before start date.
Must possess or be able to obtain Federal Emergency Management Agency (FEMA) certifications IS-100 and IS-700 within six months from date of hire.
Job Type: Full-time
Pay: $30.00 – $36.00 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Application Question(s):
Experience:
Work Location: One location
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