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Job Description
Are you an exceptionally organized, self-motivated, and passionate about human services?
Join our team of competent and compassionate professionals as an Administrative Support Specialist in the Family Resource Center program at Behavioral Health Network!
**NOTICE**
In accordance with the BHN Mandatory COVID vaccine policy – all staff, interns, temps, residents and contractors are required to be fully vaccinated no later than day one of employment. Medical or religious exemptions will be offered and must be approved prior to starting work.
The same guidelines noted above apply during flu season (defined as December 1st – through end of flu season as announced by the CDC) for BHN’s Mandatory Influenza Vaccine policy.
Additionally, BHN is a Tobacco Free workplace. All Staff, interns, temps, residents and contractors agree not to smell of or use Tobacco or ENDS products while on paid work time or within sight of any BHN facility.
Your experience, knowledge and great skills will support the Family Resource Center program with the following:
- Providing administrative and program support at the Family Resource Center.
- Working with the Family Support Worker to manage the program calendar and schedule events.
- Conducting informal screening of Family Members.
- Obtaining information about reasons for accessing services.
- Providing information and referral resources to Family Members.
- Operating telephone and voicemail systems in a timely and welcoming manner.
- Triaging all incoming calls for the Family Resource Center.
- Greeting families and directs them, as needed.
- Maintaining the daily office needs and appearance of the Family Resource Center.
- Maintaining appearance of waiting room and office areas.
- Completing data entry.
Who are we?
The Family Resource Center at BHN provides easy access to information and assistance related to health care, safety, employment training, education and peer support. Our goal is to support families to strengthen their bonds, connect to others, and engage in their community. Our core values are respect, trust, safety, wellness, caring, connectivity, and education.
Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.
Reasons to work with BHN:
- Work with an agency who does amazing things for others
- You will be able to change a person’s life
- You will expand your experience in various areas of mental & behavioral health
- You will have the opportunity to grow within the agency
- You will not be bored with our fast-paced environment
- You will have excellent benefits package & time off benefits available
Job Requirements:
What are we looking for in an Administrative Support Specialist?
- High school diploma or GED equivalent (required).
- At least 6 months of related office experience (preferred).
- Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems, preferred.
- Familiarity with internet, word processing and email systems (required).
- Excellent communication skills (required).
- Willingness and ability to work with client populations from diverse cultural and socioeconomic backgrounds.
- Working knowledge of community resources and how to help clients access them.
- Valid driver’s license and automobile for all working hours (required).
How do I apply to be an Administrative Support Specialist?
If you are interested in this opportunity, please visit our website at www.bhnworks.org and click on “Browse All Jobs” to apply!
BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.
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Job Snapshot
Employee Type
Part-Time
Location
Ware, MA
Job Type
Admin – Clerical, Nonprofit – Social Services
Experience
Not Specified
Date Posted
08/10/2022
Job ID
6254/4701/23715
