As BTR grew, our clients expressed a need for “go to” benefits administration solutions with superior implementation and ongoing client support. We responded by becoming a strategic partner with three market leading solutions, resulting in the organic and exponential growth of our company. Strong relationships within our eco-system continue to sustain this growth and are a market differentiator for us.
Today, BTR remains true to our roots by leveraging our skilled team’s collective HR Technology expertise along with innovative solutions that are designed to drive successful adoption of HR Technology and achieve the best possible outcome for our clients.
Why work for BTR?
BTR is currently looking for a HR Technology Analyst to join our growing team!
Essential Job Duties and Responsibilities
Other duties may be assigned.
Assist Consultant and/or Project Manager (PM) to manage consulting projects
Help Consultant and/or PM establish and manage Client and Broker relationships throughout projects and set proper expectations
Assist with scheduling and documenting client needs
Collaborate with your pod to manage project documents and project milestones
Communicate with technology vendors in the market to stay abreast of their offerings
Schedule and manage vendor solution demos for projects
Maintain project details in CRM system, ShareFile, and RFP360
Contribute to project implementations as required
Attend All Team and Consulting Team calls
Contribute to strategic processes and procedures of the team
Address all issues quickly and professionally
Report all escalated issues to the upper management
Complete job-related training courses/seminars as needed
Provide reporting updates to internal teams or management
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of knowledge, skill, and/or training; or equivalent combination of education and experience.
Requirements
Bachelor’s degree in a related field preferred
1 years’ experience with HR Technology solutions preferred
Exceptional customer and interpersonal skills
Strong problem-solving skills
Strong written and oral communication skills
Strong organization skills
Diligent documentation habits
Microsoft Office skills (Word, Excel)
Must be self-motivated and able to work in a fluid, fast-paced environment
Excellent written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions
High level of professionalism, productivity, dependability and accuracy
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