BEYOND Hospitality Group Hiring for Sr Manager, Ground Transportation Logistics & Operations at Miami-Fort Lauderdale Area Full Time

About us:

Established in 2023 by pioneers of sports hospitality, the team at Beyond Hospitality, formerly Match Hospitality, are experts in the management and sales of commercial hospitality programmes for major sports events. Our staff has delivered some of the most successful sports hospitality programmes ever, such as those at the FIFA World Cup™, Ryder Cup, and Formula 1® events including the British Grand Prix.

With decades of experience in the team, Beyond Hospitality doesn’t just delivery hospitality, we redefine it: setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for our renowned clients and their aspirational events.

We are a truly global employer. Beyond Hospitality is headquartered in the UK, but our talented workforce now spans 68 territories and 25+ nationalities. The respected professionals in our teams are top-notch specialists in operations, sales, marketing, and event production – all aligned with our mission to provide superior world-class service and amplify sports events.

Working closely with sports event-owners and rights-holders, our team members have successfully managed and operated 48 global sports events in football (soccer), golf and motor racing, and are highly esteemed in event production, marketing, sales, customer service, IT and ecommerce, and product development.

Our core focus is ensuring a superior hospitality experience for guests, creating unforgettable moments and providing exceptional service at these flagship sporting events.

 

Position Summary: Sr. Manager, Logistics and Operations – Ancillary Services for Ground Transportation

This new role was created to support the Travel Ancillary Services in implementing its goals & objectives. The incumbent will be responsible for delivering ground transportation logistics and services within and between the 16 FIFA World Cup 26’ Host Cities within USA, Mexico and Canada.

Playing a critical role in providing a superior guest experience for a seamless and enjoyable World Cup, the incumbent will be responsible for moving significant quantities of people between cities and countries in a timely manner to ensure safety and on-time delivery at the various venues. It is also envisioned that this role will encompass the operational delivery of specific airport transfers, excursions and tours where required.

This is a challenging and rewarding position that requires a high level of operational and strategic expertise, as well as excellent interpersonal and communication skills. The position will be based in our corporate headquarters in Miami, Fl and report to the Global Director of Travel/Ancillary Services.

The ideal candidate has the following qualities and skills:

·      You are a self- starter and enjoy start up environment.

·      You have a deep experience in travel/tourism specifically in ground transportation of large groups of people.

·      You have an entrepreneurial mind-set and can handle the unknown.

·      You thrive in a more ambiguous and fluid environment.  

·      You have a high attention to detail and drive for efficiency and effectiveness.

·      You have strong critical thinking and demonstrated problem solving skills.

Qualification/Experience

•                Bachelors Degree in logistics, supply chain management, or related field, Master’s Degree preferred 

•                Experience (5+ years) in logistics/ops management at a senior level.

•                Strong Travel /Ground transportation experience

•                Awareness of sustainability best practices and how to implement them in such an event.

Skills & Abilities

•                Demonstrated leadership skills

•                High energy self-starter mentality.

•                Experience working with different levels and requirements of client groups at a major tournament or event, preferred.

•                Contract management and key-account management experience

•                Planning, process and business management skills

•                Contract negotiation and management experience

•                Strong project management and excellent communication skills

•                Diplomatic abilities and political sensitivity

•                Proficient in MS Office (Teams, SharePoint, Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

•                Excellent communication and interpersonal skills, with the ability to communicate effectively with a diverse population of guests, colleagues, and external partners.

•                Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

·      Office setting but also will be visiting vendors

·      20-30% travel (and more travel early on)

·      Prolonged periods sitting at a desk and working on a computer.

·      Must be able to lift up to 15 pounds at times.

Fixed Term: September 2026

Send Resume to [email protected]

Beyond Hospitality is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability status, protected veteran status, or any other characteristic protected by law. We also participate in E-Verify.