The most competitive candidates will have experience with eligibility services for or more public social service aids or medical assistance programs as well as the experience to review, evaluate, investigate, and justify eligibility determinations. Qualifying experience must be detailed on your resume and/or application.
This is a bilingual required recruitment. All qualified applicants will be required to take an unproctored Spanish assessment exam prior to interviewing.
Meet the Team!
Riverside University Health System
• Initially participates in a training program consisting of formalized training and on-the-job training which would give instruction to learn the typical duties performed by the journey level classes.
• Interviews applicants for and recipients of one or more aid categories to assist them in the completion and clarification of the application and declaration forms upon which eligibility decisions are bases; conducts such interviews in the Medically Indigent Services Program (M.I.S.P.) offices, clinics or in the hospitals.
• Obtains pertinent information concerning such items as income, other financial resources, and financial obligations/debts from applicants and recipients; obtains additional information to resolve discrepancies in the applications and declarations by telephone, correspondence, or personal interviews.
• Determines eligibility in accordance with established procedures; records information for case records; interprets program regulations and other pertinent material to applicants, recipients, and the general public.
• May compute amount of grant authorized and perform other similar required computations; may prepare and maintain other documents associated with the eligibility determining process.
• On the basis of observation, or of need expressed by applicant orally or in specified locations on the applications and declaration forms, refers all applicants and recipients who appear to need social services to designated staff members after completing the appropriate referral forms.
Experience: Twelve months of experience performing duties comparable to Riverside County Health Services Agency’s Eligibility Specialist I classification in the Medically Indigent Services Program.
Knowledge of: The goals of public social service agencies, hospitals and health care facilities; the basic laws, rules, and regulations governing eligibility and grant determinations for public assistance programs; interviewing and record keeping techniques; problems requiring referral to the staff; standard office procedures and practices.
Ability to: Interview effectively in a variety of settings; accurately gather, record, and correctly evaluate data necessary for the determination of eligibility for various public assistance programs, correctly interpret the rules and regulation governing eligibility determinations to applicants, recipients, and general public; speak and write effectively; maintain accurate and systematic records identify problems requiring referral to other Department staff.
Condition of Employment
In accordance with the California Department of Public Health Order dated August 5, 2021, health care facility workers who work in indoor settings where care is provided to patients or where patients have access for any purpose must be vaccinated against COVID-19 as follows: first dose of a one-dose regimen or second dose of a two-dose regimen, by September 30, 2021. Consideration may be given to candidates who are in the process of completing their vaccination regimen.
The Order allows for workers to be exempt from the vaccination requirements by providing the facility with a declination form signed by the individual stating either of the following: (1) the worker is declining vaccination based on Religious Beliefs; or (2) the worker is excused from receiving any COVID-19 vaccine due to Qualifying Medical Reasons. Workers who are exempted from the vaccination requirements must observe all other infection control requirements, including face coverings and regular COVID testing at the frequency required by their work site.
A requirement of employment is to provide proof of COVID-19 vaccination, or a completed COVID-19 Vaccination Declination form (filled out by the candidate and their medical provider as appropriate), during the pre-employment process. Failure to submit the required documentation may render a candidate ineligible to move forward in the process.
Veterans’ Preference
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse’s) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse’s letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans’ preference.
See the policy here: https://www.rivcocob.org/wp-content/uploads/2018/07/C-3-Veterans-Preference-Program.pdf
Other Requirements:
License/Certificate: Possession of a valid California Driver’s License will be required.
What’s Next?
This recruitment is open to all applicants.
Applicants who are current County of Riverside employees and/or current employees of the Riverside University Health System (RUHS) may be considered before other applicants depending on the volume of applications received.
BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
For specific questions regarding this position, contact Andrew Tsang at [email protected].
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees’ Retirement System (CalPERS).
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as “classic members”.
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees’ Retirement Law. The Retirement Law is complex and subject to change. If there’s any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0 4 10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
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