Black Rabbit 3PL was established out of a necessity in the Supply Chain and Logistics industry for a company that provides all the industry components that the client needs. Service is our hallmark. Our strategy is All-Inclusive and comprehensive, from picking up at the ports to shipping via freight providers or our in-house last-mile delivery in Texas to major cities.
Even in our newly revamped foundation, Black Rabbit is experiencing unprecedented growth and affords our employees the benefit of an organization where they can create a career. As our customers are our focus, our employees are our heartbeat.
We are looking for a hard-working warehouse manager to represent Black Rabbit, communicate effectively with the client, and return to the BR organization. The Warehouse Manager oversees the operations, shipping, and receiving of product and customer order requests. They are a leader in the organization and will have a staff to manage the workload within the daily hours.
A successful Warehouse Manager is hard-working, organized, and detail oriented. Positive and productive relationships are constantly developed and maintained. You should be able to keep up with timely responses and associated follow-through.
Responsibilities
· Play a critical role in overseeing warehouse operations, optimizing processes, and ensuring the flow of goods throughout the facility.
· Oversee day-to-day warehouse operations, including receiving, storage, order fulfillment, and shipping, ensuring efficient and accurate execution of tasks.
· Develop and implement warehouse processes and procedures to optimize operational efficiency, inventory accuracy, and customer satisfaction.
· Led, Trained, and supervised a team of warehouse personnel, providing guidance, coaching, and performance feedback to ensure high productivity and adherence to safety protocols.
· Collaborate with cross-functional teams, including transportation, client success, and inventory management, to ensure seamless coordination and timely order fulfillment.
· Implement and maintain inventory control systems, including barcode scanning and WMS, to facilitate accurate tracking and reporting.
· Reviewing shipping documentation to ensure compliance with company standards and federal regulations.
· Knowledge of all modes of transportation such as rail, ocean, over the road, and air
· Develop metrics and assess carrier performance based on on-time delivery and pick-ups, customer feedback, and implementing changes when necessary.
· Assist in managing site P&L. Direct activities to adhere to budget requirements and achieve goals and objectives to meet business profitability and growth.
· Establish excellent internal and external customer relations and ensure each account receives the highest support and service.
· Establish a safe work environment and ensure compliance with company safety standards and OSHA regulations. Manage programs for maintaining company housekeeping, maintenance, security, and safety equipment standards.
· Hold the leadership team accountable for accomplishing the established goals and objectives, including administering performance evaluations and disciplinary processes to ensure a productive work environment.
· Perform other duties as assigned.
Qualifications
· Must be very flexible with shift start times.
· College degree or equivalent work experience in a related field
· 3+ years of management and leadership experience
· Previous experience in the set-up of new warehouses, operations, inventory planning, shipping and logistics, or other related fields
· Six Sigma Blackbelt and Lean Experience (LSSBB Certification) is a plus.
· Excellent written and verbal communication skills.
· Experience with PC applications- MS Office (Word, Excel, PowerPoint, Outlook) required.
· Ability to train, coach, and mentor warehouse associates.
· Strong organization with the ability to prioritize multiple tasks and problem-solve.
· Warehouse Management System experience is a plus.
· Experience in fulfillment services, e-commerce order fulfillment, warehousing, and distribution preferred.
· Positive and professional demeanor
· Bi-lingual is a plus.
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