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Essential Job Duties and Responsibilities:
· Develop delivery routes, track shipments and maintain contact with drivers throughout the day
· Coordinate delivery / loading appointment with customer and/or facility and update customers when necessary
· Order Entry
· Generate gate codes in Go Port software
· Collaborate with management to modify daily routes to accommodate the needs of customers
· Update dispatch spreadsheets with appointments and driver information daily and communicate dispatches to drivers
· Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
· Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Job Qualifications:
High School diploma or equivalent with a minimum of 1 year of intermodal dispatcher experience and 1-year lead experience with owner/operators (drivers who own their own trucks) required.
Relevant experience should include:
· Must be familiar with the local Ports
· Proficiency with computer software, Microsoft Office Suite and email.
· Excellent telephone etiquette, professional attitude
· Strong organizational, time management, problem solving and customer service skills
· Exceptional attention to detail
· Excellent verbal and written communication skills
· Ability to compile routine reports and write correspondence
· Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals in a fast-paced, changing environment
· Safety-minded
Job Type: Full-time
Pay: $40,000.00 – $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 2 years (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: One location
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