BMW of Tampa Hiring for Experienced Automotive Warranty Administrator – BMW Tampa Job at Tampa, FL Full Time

BMW Tampa is looking to add an experienced Warranty Administrator to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health insurance, Dental insurance, Vision, Life, Disability insurance
• 401(k) with company match
• Professional work environment, with job training and advancement opportunities

Responsibilities:

• Prepare warranties.
• Clean warranty management schedules.
• Reconcile selected vendor accounts.
• Submit SPP paperwork for all stores
• Post weekly JMA Charges and payments.

Applicant will possess the following:

• Book warranty repair orders and submit claims of manufacturer warranty.

• Maintain receivables schedules; service contract claim submission and follow up.

• Work closely with service management

• Work closely and effectively with team of technicians, service writers, and supervisors.

• Communicate with Service Advisors to define the scope of a warranty claim.

• Process all warranty paperwork to ensure proper documentation and to verify criteria

• Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor.

• Stays abreast of all factory recalls, announcements, and procedures.

• Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business.

• Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.

• Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.

• Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery.

• Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.

• Maintain record of all claims submitted, returned/rejected and paid and their current status

• Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.

• Provide a weekly report to the service manager regarding claims status.

• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers.

• BMW Warranty experience REQUIRED

EOE / DFWP

Job Type: Full-time

Pay: $17.00 – $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Experience:

• Warranty/BMW Specifically: 1 year (Required)

Work Location: One location