Bolloré Logistics Hiring for Aerospace Operation Agent Virtual Hiring Event Job at Dallas, TX Full Time

Job Summary

Responsible for end to end AOG operations with aim to find and deliver the fastest and most efficient shipping plans in accordance with customer requirements. Propose alternative, innovative solutions regarding airlines, routing, transit time and pricing, including exceptional services; counter to counter, hand carries, charters, etc. Liaise between customers, their suppliers and cross-functional internal teams to ensure the timely and successful delivery of our proposed solutions.

Essential Duties and Responsibilities include, but not limited to:

• Ensure complete and proper handling of our expedited solutions from pick up to final destination, according to objectives and transit times

• Responsible for timely communications, conflict resolution, and compliance.
• Ensure information flow between all parties; all received communications are acknowledged and updated periodically

according to customer requirements, always within same day of receipt

• Plan and direct flow of air traffic moving to and from overseas destinations; including dangerous goods, oversized cargo, customs clearance, etc. as necessary.

• Negotiates with domestic suppliers, as intermediary for foreign customers, to resolve problems and arrive at mutual

agreements.

• Create and complete operational files for each shipment on the dedicated software system to include billing.
• Ship freight, prepare documentation, assess charges, and collect fees for shipments.
• Examine shipping documents, including invoices, shipping manifests, bills of lading for conformity to tariff and

regulatory compliance.

• Organize oneself to handle the volume of activity.
• Report all serious difficulties and potential service failures to AOG operations supervisor, or other escalation point.

• Identify opportunities to add value to the services provided, as well as, continuous improvement.

• Build and maintain strong, long-lasting relationships with local offices, networks and vendors.

Requirements

• Flexibility for various 24/7 shifts and on call hours.
• Proven account management or other customer support experience
• Experience in Aerospace and Logistics
• Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to manage multiple projects at a time while paying strict attention to details
• Excellent listening, negotiation, and decision making skills
• Excellent verbal and written communications skills
• Handle stressful situations and deadline pressures well

Communication links

Internal

• AOG Operations Supervisor, Aerospace Control Towers, Aerospace Manager
• Corporate Operations, Accounting and QHSE
• Branch operations and management

External

• Customers and their suppliers
• International network
• Carriers and subcontractors

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

What to prepare

• Share your Resume when you VIRTUALLY sign up to interview

Preferred dress code

Casual (come as you are, but please be presentable)

About Bolloré Logistics

Who we are:

Bolloré Logistics is a global leader in international transport & logistics.
The mission of the company is to support its customers as they grow by providing customized service that allows them to be more competitive in their respective markets.
Bolloré Logistics is committed to delivering reliable, flexible innovative and value-creating solutions.

Join Us: Signing up with Bolloré Logistics means signing up to the values of the Bolloré Group. Promoting diversity and equal opportunities are one of the major focuses of the company’s recruitment policy.

Bollore Logistic is committed to helping motivated team players build their careers in many different settings. We support hiring military veterans and reservists – and we believe that the skills you developed while in the service will help us succeed together.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off/ Paid Holidays
• Vision insurance
• Flexible Spending Account
• Discretionary bonus

Our Goal: Sastify our clients while complying with quality, health, safety-security & enviromental standards.

Values:

• Customer Focus : Every employee is customer driven
• Commitment in terms of Quality, Health, Security, Safety, Sustainability and Environment
• Team spirit: Together let’s take advantage of our differences
• Excellence
• Internationalization: We continuously enhance our international organization through our multi-cultural teams associated to an integrated worlwide network.
• Our General Management commitments, that reflect our values, have been formalized in our Policies.

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.