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CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
.
Job Description
Position will coordinate cross functionally with internal stakeholders to proactively secure transportation capacity that meets or exceeds our customer’s service expectations. This person will drive mode optimization decisions using complex data and analytics with a focus on service and cost improvement opportunities. Responsible for implementing and measuring new and ongoing logistics initiatives. Will work in a cross functional team environment engaged in process improvement activities and carrier relationship management.
Key Accountabilities:
Process & Cost Control: Work cross-functionally to identify all barriers and resources to achieve financial goals.
- Develop and maintain thorough knowledge of relevant carrier modes
- Maintain the proper balance of transport modes within managed regions
- Support regional sourcing initiatives (optimal lane mapping, tactical lane adjustments, ad hoc capacity procurement, etc.)
- Manage tactical procurement events to support logistics and planning teams
- Preparation for and leading of ad hoc carrier negotiations
- Support internal stakeholders working on customer service and supply chain projects
- Maintain or develop key strategic relationships with transportation providers and internal stakeholders
- Maintain and update carrier routing guides within TMS
- Monitor key performance indicators for improvement and control purposes
- Identify cost saving opportunities and drive execution of initiatives with management team
- Deliver on fiscal year goals and objectives
- Escalation point for regional planning, logistics and operations
- Ability to accept rapidly changing priorities, shift focus to accomplish a tactical goal, then return to strategic priorities without losing productivity
- Maintain and update transportation SOP’s
- Work with planning, logistics and operations teams to facilitate equipment utilization and velocity
- Ensure rates within the CHEP used TMS system are properly maintained
- Collaborate with both carriers and customers (internal and external) to drive overall supply chain efficiencies
Customer Service & Support: Operate a business unit that consistently meets internal and external customer needs & expectations.
- Learn about the customer’s challenges and objectives, both internal and external
- Identify ways to support those needs and overcome challenges
- Recommend optimal transportation modes, routing, equipment, or frequency
- Identify changes or challenges to management
- Deliver analysis of service and cost to determine areas of opportunity
- Develop positive relationship with third party providers and ensures consistent achievement of expectations / requirements
Experience
- Knowledge of the transportation industry and current trends
- Exposure to the supply chain, preferably direct
- Familiarity with CHEP carrier network
Qualifications
- Bachelor’s in supply chain, Business, or equivalent experience
- 1-3 years’ experience in Transportation or Supply Chain
Required:
- Must be able to prioritize tasks based on urgency and impact, and communicate clearly across multiple audiences. Proficiency in Microsoft Excel or business intelligence software
Desirable:
- Experience with QlikView (BI tools), proficiency in Microsoft Office suite
Skills and Knowledge:
Uses Good Judgment
- Individual gathers pertinent information, thoroughly analyses issues, obtains insight from involved and/or knowledgeable parties, and then takes the appropriate action. Decisions / changes show consideration for and understanding of the entire business and future directions.
Effective Organizational Alignment / Strategic Guidance
- Understands CHEP’s strategic direction. Identifies current and future opportunities to enhance business results. Work plans, processes, and action steps support CHEP’s overall strategies to achieve business results. Supports an environment where people feel comfortable taking sensible risks and feel empowered to make a difference.
Builds Relationships
- Relates and interacts well with people at different organizational levels, areas, personalities, and backgrounds. Builds useful networks in various areas and level. Facilitates discussion and resolution of conflicts in a respectful and tactful manner. Builds trust with others by following through on commitments and behaving according to ethical and professional standards.
Highly Motivated
- Demonstrates a passion for the work and business by aggressively pursuing CHEP’s success. Establishes aggressive goals for self and own business area. Exhibits a strong drive and maintains a high level of productivity. Acts with a sense of urgency and takes ownership for results.
Acts Professionally and Responsibly
- Works collaboratively across different departments and divisions (particularly when plans or decisions impact them) to develop the best end-to-end solutions for CHEP. Communicates clearly and effectively in all types of forums and through different kinds of mediums. Maintains composure and resourcefulness in the face of ambiguity, stress, and rapid change. Shows a commitment to own growth and development by willingly changing behaviors based upon feedback / learning. Adapts quickly to changes and effectively prioritizes work / resources to meet objectives.
Measures
- Carrier on time performance
- Average cost per load for region
- Trailer to load ratio
- Driver utilization
- Routing guide utilization
- Tender load acceptance
- Spot market volume and rate
- Inflation target
- Customer satisfaction, NPS
- Dedicated Coverage
Authority/ Decision Making
- Procurement decisions
- Carrier accountability for service and cost
- Carrier asset count changes
- Working autonomously or having limited access to immediate manager
- Working in a matrix environment
- Ensuring customer expectations are met
Preferred Education
Bachelors – Logistics Management
Preferred Level of Work Experience
1 – 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
