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CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
.
Job Description
Position Purpose
Develop, implement and improve the supply/demand planning methods. Manage and provide leadership to the Logistics Execution Analysts and Coordinators and ensure continuous improvement of all Logistics processes and activities. Responsible for flawless execution and adherence to pre-established customer critical success factors.
Scope
- Responsible for servicing ~20k+ customer facing truckloads, plant to plant truckloads (relocations) and customer collections annually on-time.
- Attract, hire, and coach a team of ~2-3 Logistics Professional (including Individual Development Plans, and Performance Development Plans)
Major/Key Accountabilities
- Analytical skills are required but focus of this position is “on the floor” daily/weekly execution of the shipment plan.
- Plan, execute and continuously monitor each day’s shipment plan while ensuring longer term goals of carrier management, cost control and improved service remain a focus.
- Coach and develop team members.
- Knowledge of major national and regional truckload carriers. Experience negotiating price/capacity, resolving service issues and managing the shipper/carrier relationship from selection to performance measurement.
- Ability to operate in a large organization and effectively achieve solutions to challenging problems. CHEP environment requires ability to work with other groups to negotiate support and mutual progress towards a goal, but the ability to elevate the issue and or demand results when appropriate progress is not being achieved.
- Ability to accept rapidly changing priorities, drop everything to refocus on a new goal, but the determination and persistence to return again to difficult projects when the new challenge has passed. Strong time management, organization, prioritization and self-directed drive a must.
- High levels of energy, enthusiasm, and esprit de corps a must. Must be able to motivate the team and self when extremely challenging results are demanded with limited support, systems or infrastructure.
- Ability to see the goal and reach it, despite all obstacles. If something another department has responsibility for stands in the way of the goal, candidate must be able to move over, around or through the obstacle and cannot be someone who “recognizes and reports what obstacles are keeping them from hitting the goal.”
- Root Cause Corrective Action Plans for low service to Sales.
- Monitor and ensure On-Time Service to all Priority Customers.
- Partner with Regional Planning to resolve all Retailer Backlogs.
- Holiday Coverage.
- Monitor Service Center inventory levels.
Measures
- On Time Performance
- Mapping Compliance
- PPO
- Service Center Capacity
- Open Order reports
- Customer Satisfaction Surveys
- Booked Not Shipped/Booked Not Received
- Supply Chain Initiatives Targets
- Reduction of Late Critical Orders
Authority/ Decision Making
- Request overtime as needed from Operations
- Coaching and Counselling of Direct Reports
- Authorize deviations from plan (one time)
- Recommend and implement cost savings solutions
Key contacts
Internal
External
- Logistics, Operations, Quality, Customer sales/service,
- Transportation & Voice of the Customer
- Carrier Base
- 3PL Management Groups at Service Centers
Qualifications
Essential
Desirable
- Experience leading and developing people
- Knowledge of Excel, Windows, and MapPoint
- Bachelor’s Degree in related field or 2+ years of relevant experience
Experience in the following areas:
- SAP
- BW
- Access
- LEAN
- TMS
Experience
- Bachelor’s degree in a business or technical field preferred
- 2+ years’ experience in Transportation, Logistics, or Supply Chain
- 2+ years’ experience with leading/managing people (desired not required)
Skills and Knowledge
- Ensuring flawless execution and adherence to pre-established customer critical success factors
- Management of all areas of transportation to include safety, transportation, compliance, Transport Budget responsibility, distribution and customer service
- Management of assigned direct reports to include employee relation issues, performance management, and employee development
- Manage the day to day execution of orders and serve as 1st level of escalation for all issues
- Develops positive relationship with third party providers, and ensures consistent achievement of expectation/ requirements
Languages Essential Desirable
English / NA
Preferred Education
Bachelors – Business Administration/Management
Preferred Level of Work Experience
1 – 3 years
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
